Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Location: Manchester, UK
Department: Middle-mile Transportation
Employment Type: Full-time
Working Pattern: On-site role; shift flexibility may be required depending on operational needs.
Role Purpose
The Transport Planner – Manchester is responsible for planning daily transport routes, allocating vehicles, forecasting transport requirements based on volume, and optimising vehicle utilisation and cost efficiency for the Manchester operation.
This role supports the transport operation by ensuring routes are achievable, cost-effective, compliant, and aligned with customer and business requirements.
Key Responsibilities
Plan daily transport routes based on order volume, delivery requirements, cut-off times, vehicle availability, driver availability, and operational priorities.
Arrange vehicle allocation and dispatch plans to ensure sufficient transport capacity is available for daily operations.
Use volume forecasts, historical data, peak plans, and operational trends to estimate vehicle demand and support capacity planning.
Optimise route planning to improve vehicle utilisation, reduce empty mileage, control transport cost, and maximise operational efficiency.
Analyse transport cost, route performance, vehicle fill rate, mileage, drop density, driver hours, and delivery productivity to identify improvement opportunities.
Work closely with transport operations, warehouse teams, sortation teams, drivers, DSPs, subcontractors, and 3PL carriers to ensure routes are executable and aligned with site operations.
Adjust transport plans in response to volume changes, customer requirements, traffic conditions, vehicle availability, driver availability, and operational disruptions.
Support daily vehicle dispatch by providing clear route plans, vehicle requirements, driver allocation plans, and delivery instructions to the operations team.
Monitor planned versus actual route performance, including departure time, arrival time, delivery completion, failed deliveries, mileage, cost, and vehicle utilisation.
Identify risks in transport plans, including insufficient capacity, inefficient routes, overloading risk, under-utilised vehicles, unrealistic delivery windows, or non-compliant driver schedules.
Ensure transport plans are aligned with driver hours rules, Working Time Directive requirements, vehicle capacity limits, and relevant operational compliance requirements.
Prepare daily and weekly planning reports, including volume forecast, vehicle requirement, cost analysis, route performance, utilisation rate, and improvement actions.
Support peak season planning, new customer onboarding, new route design, network expansion, and transport process improvement projects.
Maintain accurate planning records, including route plans, vehicle allocation, forecast assumptions, cost data, delivery requirements, and operational changes.
Key Requirements
Bachelor’s degree or above in Logistics, Supply Chain, Transport Management, Business, Operations Management, Data Analysis, or a related discipline is preferred.
Candidates with strong relevant transport planning or logistics experience may also be considered without a degree.
Minimum 3 years of experience in transport planning, route planning, logistics planning, dispatch planning, fleet planning, parcel delivery, e-commerce logistics, 3PL, or distribution operations.
Good understanding of transport planning, vehicle allocation, route optimisation, delivery scheduling, vehicle utilisation, and cost control.
Experience using volume forecasts, operational data, route data, or cost data to support transport planning decisions.
Basic understanding of UK transport compliance requirements, including driver hours, Working Time Directive, vehicle capacity, and overloading risks.
Strong analytical skills, with the ability to review data, identify inefficiencies, and propose practical improvement actions.
Good communication skills and the ability to work with transport operations, warehouse teams, drivers, DSPs, subcontractors, 3PL carriers, and management.
Strong Excel skills are required. Experience with TMS, WMS, route planning systems, fleet management systems, telematics, Power BI, or other data tools is preferred.
Experience in e-commerce, parcel delivery, last-mile, middle-mile, high-volume transport, or multi-drop delivery operations is preferred.
Role Positioning
This role is responsible for transport planning, route design, vehicle allocation, volume-based capacity planning, and cost optimisation for the Manchester operation. It works closely with the Transport Operations Manager and Transport Manager / CPC Holder to ensure plans are practical, compliant, cost-efficient, and operationally achievable.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
Skills Required
- Bachelor's degree in Logistics, Supply Chain, Transport Management, Business, Operations Management, Data Analysis, or related discipline
- Minimum 3 years' experience in transport planning, route planning, logistics planning, dispatch planning, fleet planning, parcel delivery, e-commerce logistics, 3PL, or distribution operations
- Good understanding of transport planning, vehicle allocation, route optimisation, delivery scheduling, vehicle utilisation, and cost control
- Experience using volume forecasts, operational data, route data, or cost data to support transport planning decisions
- Basic understanding of UK transport compliance requirements including driver hours, Working Time Directive, vehicle capacity, and overloading risks
- Strong analytical skills with the ability to review data and propose practical improvement actions
- Good communication skills and ability to work with transport operations, warehouse teams, drivers, DSPs, subcontractors, 3PL carriers, and management
- Strong Excel skills
- Experience with TMS, WMS, route planning systems, fleet management systems, telematics, Power BI, or other data tools
- Experience in e-commerce, parcel delivery, last-mile, middle-mile, high-volume transport, or multi-drop delivery operations
What We Do
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers. To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world. By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more. Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.
