Transport Assistant
Full Time / Onsite
£29,682.42
About the role
We’re looking for a Transport Assistant to join our team and provide day-to-day administrative and operational support within our transport function.
This is a varied role where you’ll help ensure our depot fleet and transport activities are well organised, compliant and operating efficiently. You’ll work closely with drivers, transport colleagues, customers and other stakeholders, helping to maintain accurate records, monitor performance and ensure our transport operation continues to meet the required standards.
You’ll play an important role in supporting health and safety, legal compliance and on-time delivery performance, while also identifying opportunities to improve processes, reduce costs and make the way we work more efficient.
What you’ll be doing
- Maintaining accurate fleet and transport records to ensure compliance with company and legal requirements.
- Supporting the day-to-day administration of the transport operation.
- Debriefing drivers and communicating relevant information, updates and briefs when required.
- Monitoring transport performance and supporting the achievement of KPIs, particularly around health and safety and on-time deliveries.
- Ensuring compliance with legislation relating to drivers’ hours and Working Time Directive (WTD) requirements.
- Liaising with drivers, customers and internal stakeholders to support an effective transport service.
- Maintaining accurate electronic and paper-based records and filing systems.
- Using relevant ICT systems to analyse transport data, identify trends and support management with cost-saving and efficiency opportunities.
- Identifying opportunities to improve processes, reduce costs and save time.
- Supporting the wider transport team with reports, administration and other activities as required.
- Ensuring all work is carried out in line with DS Smith policies, procedures, standards and relevant legislation.
What we’re looking for
We’re looking for someone who is organised, proactive and comfortable working in a busy operational environment. You’ll need to be confident communicating with a range of people and have good attention to detail, particularly when dealing with compliance and transport records.
You’ll ideally have:
- Experience in an administrative, transport, logistics or operational environment.
- Good organisational and time-management skills.
- Strong attention to detail and the ability to maintain accurate records.
- Good communication skills, with the confidence to communicate with drivers and other stakeholders.
- The ability to work with data and use systems to produce information and identify trends.
- Good IT skills, including confidence using Microsoft Office and other business systems.
- An understanding of the importance of health and safety and legal compliance.
- A proactive approach, with the ability to identify issues and look for ways to improve processes.
Transport or fleet experience would be advantageous, but we’re also open to candidates with strong administrative and organisational skills who are looking to develop their career within transport and logistics.
Skills Required
- Experience in an administrative, transport, logistics, or operational environment
- Good organisational and time-management skills
- Strong attention to detail and ability to maintain accurate records
- Good communication skills and confidence communicating with drivers and stakeholders
- Ability to work with data, use systems to produce information, and identify trends
- Good IT skills, including confidence using Microsoft Office and other business systems
- Understanding of health and safety and legal compliance
- Proactive approach and ability to identify issues and improve processes
- Transport or fleet experience
DS Smith Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DS Smith and has not been reviewed or approved by DS Smith.
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Fair & Transparent Compensation — Pay is considered okay to good across many roles, with some plants indicating competitive or above‑market hourly rates for operators and similar positions. This supports a broadly fair perception of base pay even as experiences vary by site.
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Healthcare Strength — U.S. offerings include day‑one medical/vision and dental, employer HSA contributions, and 100% company‑paid life and short/long‑term disability, alongside an EAP. Some role descriptions also highlight mental‑health and fertility options.
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Retirement Support — Packages commonly reference a 401(k) with company match and, in some locations, pension eligibility or company‑funded retirement contributions. This positions retirement benefits as a meaningful component of total rewards.
DS Smith Insights
What We Do
DS Smith provides innovative packaging solutions, paper products and recycling services with a commitment to sustainability and a circular economy. Our core purpose is to Redefine Packaging for a Changing World, and our expert teams work closely with like-minded partners to incorporate renewable resources for products that minimize our environmental impact, reduce complexity and increase profitability through supply chain optimization
