The Role
Provides administrative support for transport operations, ensuring vehicle checks, maintenance schedules, repairs, inspections, insurance records, and compliance processes are completed accurately and on time. Maintains the Jaama Key2 vehicle system, coordinates breakdowns and repairs, supports driver training, raises purchase orders, manages third-party providers, and assists the Transport Manager with operational requirements and site visits.
Summary Generated by Built In
We are seeking an experienced Transport Administrator to work within our transport department here at Marlborough Highways. Joining a brilliant team, within a thriving organisation, the role will be responsible for providing specialist administrative support, advice and guidance to internal and external stakeholders to ensure efficient and effective processes.
Key Responsibilities
- Using knowledge of the transport and vehicle policies, take responsibility for ensuring drivers across the company complete daily vehicle pre-use checks
- Identify gaps and chase, discuss and challenge drivers when this hasn’t been done.
- Highlight trends and report failures back to transport manager.
- Ensure the vehicle list held on our system (Jaama Key 2) is accurate, adding, removing and updating when required.
- Liaise with Transport Manager to ensure information on change of drive, repair, VOR, off hire etc. is reflected in system.
- Be the first point of contact for breakdowns and liaise with 3rd part providers / fitters to book in accordingly.
- Provide support to the driver or operator with any transport related issues.
- Take full responsibility for ensuring all processes within the transport team are completed consistently and on time, for example
- Support with driver training on the Jaama Key 2 app.
- Check and raise purchase orders for invoices
- Using your knowledge of vehicle operating license ensure the vehicle maintenance schedule is adhered to and complies with legislation.
- When necessary, occasional reception duties required to cover sickness and holiday
- Assist transport manager with site visits to build understanding of the transport team and operational requirements
- Responsible for maintaining our personal insurance spreadsheet, liaising with third parties and ensuring all vehicle hires are up to date and accurate
- Liaise with supervisors and third parties to record, report and manage repairs for any vehicle defects and service bookings
- Responsible for working with third party main dealers to arrange vehicle repairs Following policy regulations, responsible for managing and booking all tail lift inspections and adhering to Lifting Operations and Lifting Equipment regulations
Skills, Knowledge and Expertise
- Experience of supporting a transport or plant operation.
- Good understanding of the operating license regulations and how to work within these guidelines
- Understanding of Lifting Operations and Lifting Equipment regulation
- Strong background of working in an office environment
- Confidence and experience in dealing with conflict, and responding to challenges without immediate escalation.
- Good experience of using word, excel, outlook.
- Ability to work well as part of a team.
- Experience in training others including system training would be an advantage
- Driving License and willing to travel across Essex and London as required
- Jaama Key2 experience and distinct advantage.
Benefits
- Our Benefits
- Medicash Cashback Scheme
- Access to 24/7 GP Service
- Retail Discounts
- Employee Assistance Programme
- Reward and Recognition Programme
- Death in Service Cover
- Learning and Development Opportunities
- Free lunch provided on site
- Free use of onsite gym
Our Values
We know people matter - We respect, care, and invest in our people, the communities in which we work and our common future. We are open. We are honest. We are fair
Pride - We take pride in everything we do. We speak positively. Deliver quality. Act safely. Always.
Spirit - We have spirit. We promote a positive atmosphere and energy. We are inclusive. We have brilliant team working and friendships. Driving success so we all win.
Bold - We are bold. We are confident, optimistic and trust in our ability. We look forward and are excited about our progressive future.
Marlborough Highways is an equal opportunities employer that celebrates difference. We are committed to creating a diverse and inclusive workplace that represents a variety of backgrounds, perspectives and skills. We promote a culture of respect and fairness for all employees and are committed to providing equal access to employment opportunities for everyone. If you feel you could benefit from any adjustments or accommodations during the recruitment process, please let us know and we will be happy to support you.
About
Marlborough is a dynamic, independent civil engineering company with 30 years’ experience in every aspect of traditional and contemporary civil engineering work.We have a pool of over 480 multi-skilled, longstanding staff, and our own dedicated in-house Project Managers. Members of our leadership team get involved from day one and are always on-hand to provide exceptional customer care.We are a multi-discipline contractor, specialising in full-service highway and public space maintenance, improvement and construction; delivering services to London Boroughs, Local Authorities and the supply chain.Watch our latest video here to gain an insight into working at Marlborough Highways.
Skills Required
- Experience supporting a transport or plant operation
- Good understanding of operating licence regulations
- Understanding of Lifting Operations and Lifting Equipment Regulations
- Strong office administration experience
- Confidence and experience handling conflict and challenges
- Experience using Microsoft Word, Excel, and Outlook
- Ability to work effectively as part of a team
- Driving licence and willingness to travel across Essex and London
- Experience training others, including system training
- Jaama Key2 experience
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The Company
What We Do
Marlborough Highways is an independent civil engineering company specializing in infrastructure, highway maintenance, and public realm improvements. They provide end-to-end solutions including road surfacing, traffic management, street lighting, and emergency response services. Serving local authorities and public sector clients, the company focuses on enhancing community transportation networks and public spaces through high-quality, sustainable engineering solutions and long-term maintenance contracts.
