The Role
What You’ll Do as a Transport Administrator & Coordinator
This role is more than just scheduling—you’ll be the heartbeat of our staff transport operation, ensuring safety, efficiency, cost control, and seamless communication across the business.
Your Key Responsibilities:
Plan & Coordinate Daily Transport
At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do:
What We’re Looking For
We believe in building teams that thrive on accountability, collaboration, and operational excellence. You’ll be joining a business where your work directly impacts employee safety, satisfaction, and operational performance—every single day.What’s in It for You?
This role is more than just scheduling—you’ll be the heartbeat of our staff transport operation, ensuring safety, efficiency, cost control, and seamless communication across the business.
Your Key Responsibilities:
Plan & Coordinate Daily Transport
- Create, manage, and optimize daily pickup and drop-off schedules for all staff and management.
- Proactively adjust routes based on staffing changes or operational requirements.
- Coordinate closely with WFM, HR, and Operations to align transport with shift planning.
- Monitor real-time schedule adherence and respond to delays or incidents.
- Brief drivers daily on routes, staff lists, and special instructions.
- Track driver performance, punctuality, and policy compliance.
- Maintain accurate records for fuel usage, mileage, trip sheets, and vehicle checklists.
- Support routing software and GPS tracking implementation.
- Monitor fuel usage, routes, overtime, and vehicle-related expenses.
- Identify and implement cost-saving initiatives.
- Ensure compliance with transport policies, safety standards, and labour requirements.
- Maintain audit-ready documentation at all times.
- Act as the main point of contact for all transport-related queries.
- Proactively communicate schedule changes and delays to staff.
- Liaise with external transport partners when required.
- Provide daily and weekly transport performance updates to management.
- Maintain daily transport trackers, logs, and spreadsheets.
- Analyze bottlenecks and optimization opportunities.
- Compile weekly and monthly reports on:
- Route efficiency
- Attendance vs transport usage
- Fuel spend
- Performance indicators
- Incident logs
At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do:
- Customer First – We are obsessed with delivering an exceptional customer experience.
- Personal Accountability – We do the right thing and own our actions.
- Humble Courage – We embrace feedback, seek growth, and push ourselves to improve.
- Hungry – We bring passion, energy, and drive to everything we do.
- Happy & Healthy – We believe in balance, well-being, and a positive workplace
What We’re Looking For
- Matric / Grade 12 (Required)
- 2–3 years’ experience in transport, logistics, operations, scheduling, admin, or call centre environments
- Strong Excel skills (formulas, pivot tables, VLOOKUPs, reconciliations)
- Excellent verbal and written communication skills
- Certificate or Diploma in Logistics, Transport, Supply Chain, or Business Administration (Advantageous)
- Experience with routing tools, dispatch systems, or GPS tracking
- Experience in BPO or shift-based environments (Highly advantageous)
- Highly organized with exceptional attention to detail
- Strong problem-solving and analytical mindset
- Ability to work under pressure in fast-paced operations
- Excellent time management and prioritization skills
- Strong sense of accountability and ownership
- Professional, service-oriented communication style
- Willingness to work flexible hours and support nightshift operations when required
We believe in building teams that thrive on accountability, collaboration, and operational excellence. You’ll be joining a business where your work directly impacts employee safety, satisfaction, and operational performance—every single day.What’s in It for You?
- Competitive Salary: R12,000 – R15,000 (Depending on Experience)
- Opportunity to grow in a stable, fast-moving environment
- High-impact role with real decision-making influence
- Supportive and performance-driven culture
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The Company
What We Do
ClearSource at its core is a customer experience company. We help our partners optimize the customer journey from initial acquisition to throughout the lifecycle of each customer. Our mission is to drive customer loyalty and engagement by creating an exceptional experience at every touchpoint. Our services include outsourced customer care, technology including artificial intelligence/machine learning, and consulting services.
