Transplant Authorization Financial Coordinator

Posted 15 Days Ago
Be an Early Applicant
Norfolk, VA, USA
In-Office
Senior level
Healthtech
The Role
Verify insurance and benefits, determine financial eligibility, provide counseling on bills and estimated costs, coordinate referrals and admissions, and serve as a resource for patients, families, physicians, and insurance providers.
Summary Generated by Built In

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Sentara is hiring a Transplant Authorization Financial Coordinator

 This is a FullTime position with day shift hours

Position is located in Norfolk, VA.

Job Requirements

  • High School Grad or Equivalent

  • Required: Related - 5 years

  • Related experience includes 5 years working with Health Insurance Plans OR Medipac OR Registration/Billing OR a combination of the three. Medical Terminology required. Associates degree preferred

Position Overview

Provides a direct link between the patients, hospitals, primary care physicians and insurance providers. Determines financial eligibility, verifies insurance and benefits, provides counseling, resources and education, coordinates referrals from PCP's and monitors admissions. Serves as a resource for patients, families and physician office staff for bills, claims and estimated cost of services.

Facility Highlights

Sentara Norfolk General Hospital

Sentara Norfolk General Hospital is the region’s first Magnet Hospital. It is a 525-bed medical center, and home to the area's only Level I Trauma Center, Burn Trauma Unit and Nationally Ranked Heart Program. In addition to a first-rate heart program, the hospital is home to Nightingale Regional Air Ambulance and several dedicated facilities and specialized services. Sentara Norfolk General also serves as the primary teaching hospital for undergraduate and graduate education for the adjacent Eastern Virginia Medical School.

Sentara Benefits

Sentara employees strive to make our communities healthier places to live. We’re setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, https://www.sentaracareers.com/explore-sentara/benefits/

Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!

Keyword: Authorization Coordinator, Financial Counselor, Transplant Coordinator, Monster, Indeed, Professional, Customer Service

.


Benefits: Caring For Your Family and Your Career

Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.

In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Skills Required

  • High school diploma or equivalent
  • Five years related experience (health insurance plans, Medipac, registration/billing or combination)
  • Medical terminology knowledge
  • Associate degree

Sentara Healthcare Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sentara Healthcare and has not been reviewed or approved by Sentara Healthcare.

  • Parental & Family Support Four weeks of paid parental leave at full base pay and two weeks of job‑protected family caregiver leave support major life and care needs. Emergency back‑up care and reimbursements for infertility, adoption, and surrogacy further bolster family support.
  • Retirement Support A 401(A) plan alongside 403(B)/401(K) employer matching is designed to strengthen long‑term financial security. Company‑paid life insurance with buy‑up options adds additional protection for families.
  • Flexible Benefits Choice of medical plan designs and dental/vision options enables tailoring coverage to individual needs. An annual election between tuition assistance and student‑loan repayment offers flexibility to align with financial or education priorities.

Sentara Healthcare Insights

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The Company
HQ: Norfolk, VA
10,975 Employees
Year Founded: 1888

What We Do

Sentara Healthcare celebrates a 130-year history of innovation, compassion and community benefit. Based in Norfolk, VA, Sentara is a diverse not-for-profit family of 12 hospitals, an array of integrated services and a team of nearly 30,000 strong on a mission to improve health every day. This mandate is pursued through a disciplined strategy to achieve Top 10% performance in key measures through shared best practices, transformation of primary care through clinical integration and strategic growth that adds value to the communities we serve in Virginia and North Carolina.

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