About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
In this role, you will own the end-to-end scoping and quoting process, acting as a strategic liaison to the Project Management team to guarantee seamless client delivery. You will also play a key part in project success by leveraging language technology and developing pilot processes to enhance efficiency.
Responsibilities
Generate precise project quotes and calculate turnaround times, aligning technical specifications with client expectations.
Drive quote conversion by following up on proposals to meet and exceed target acceptance rates.
Identify revenue opportunities and "add-on" business within existing accounts to support long-term retention.
Provide consultative advice to clients on project optimization, balancing product quality with cost-efficiency.
Partner with Business Development to design and execute sales strategies for key accounts.
Monitor account health and service usage, providing actionable feedback to internal teams to improve client satisfaction.
Optimize operational workflows and implement sales actions that reduce manual tasks and increase profit margins.
Manage financial governance by ensuring the accuracy of legal entities, POs, and billing schedules within internal systems.
Serve as a cross-functional liaison, effectively conveying specific client requirements to Project Managers with clarity and technical precision.
Achieve key performance indicators (KPIs) related to quoted volume, acceptance rates, and average project value.
Skills and Knowledge
- Essential: Fluent in English, excellent oral and written communication, and comfortable speaking to clients at all levels, via phone or video call.
- Desirable: Knowledge of other language
- Essential: Total Command of Microsoft Office.
Education and Experience
- Education:
- Essential: Middle or higher-level vocational training in administration or university degree.
- Desirable: Master's Degree.
- Experience: 2-4 years of experience in customer-facing activities related to the localization/translation/project management fields.
Skills Required
- Fluent in English, excellent oral and written communication
- Comfortable speaking to clients at all levels via phone or video call
- Total command of Microsoft Office
- Middle or higher-level vocational training in administration or university degree
- 2-4 years experience in customer-facing activities related to localization/translation/project management fields
- Knowledge of other language
- Master's Degree
