Translation Project Manager, Linguistic Validation & eCOA

The Translation Project Manager – Linguistic Validation and eCOA is responsible for the development and harmonization of the Linguistic Validation and screenshot reviews of Clinical Outcome Assessments (COA) process within the IQVIA Translations team. Including but not limited to, Patient Reported Outcomes, Patient Diaries, Clinician Reported Outcomes, Observer Reported Outcomes and Performance Measures.

• Manage multiple Linguistic Validation and eCOA projects at any one time from receipt to completion

• Liaise with the client to assess and agree project parameters and requirements

• Coordinate and communicate with interviewers and recruiters for the purpose of conducting debriefing interviews, analyzing results, and making recommendations for improvements.

• Act as main point of contact for internal/external clients and manage any escalations or issues that may arise

• Assess clients needs in line with industry Best Practices per request

• Assess project scope to select appropriate vendors and negotiate deadlines effectively 

• Establish and maintain excellent relationships with freelance, agency and in house linguists globally

• Monitor and manage the status of assigned projects to effectively anticipate and prevent issues

• Accurately complete project finances including quoting and budgeting

• Prepare and maintain project and process documentation and information

• Understand and adhere to the Quality Management System

• Comply with relevant and applicable IQVIA procedures and SOPs

• Work with Team Leads to help in the training and development of junior staff

• Ensure that high quality is maintained for all projects through QA checks

Requirements:

• 2-3 years of experience specializing in Linguistic Validation as a Project Manager in the Language Services industry

• Bachelor's degree, ideally in a linguistic, business or scientific field

• Fluency in English is essential, an additional language would be advantageous

• Excellent written/verbal communication skills

• Excellent attention to detail to ensure that high quality standards are maintained

• Ability to meet strict deadlines and to manage competing priorities and changing demands.

• Excellent problem solving and analytical skills

• Ability to follow instructions and work independently whilst using own initiative.

• Demonstration of advanced IT skills

• Experience working with technical files, TMS and CAT tools, experience working with XTRF and/or memoQ would be highly advantageous

• Ability to establish and maintain effective working relationships with colleagues, managers and clients

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.