The Role
Lead end-to-end transitions of finance processes into a shared service model: plan scope, manage project plans, coordinate knowledge transfer, drive cutover, hyper-care and stabilization, ensure SOPs, track readiness and KPI ramp-up, and report status to stakeholders.
Summary Generated by Built In
Position Summary
The Transition Manager is responsible for planning, managing, and executing end‑to‑end transitions of Finance processes into a shared service or centralized operating model. This role oversees all phases of transition—knowledge transfer, shadowing, SOP creation, cutover, hyper‑care, and stabilization—ensuring operational readiness and a smooth handoff to steady‑state delivery teams. The ideal candidate is highly organized, detail‑oriented, and skilled in managing complex, multi‑phase transitions across diverse functions.
The Transition Manager is responsible for planning, managing, and executing end‑to‑end transitions of Finance processes into a shared service or centralized operating model. This role oversees all phases of transition—knowledge transfer, shadowing, SOP creation, cutover, hyper‑care, and stabilization—ensuring operational readiness and a smooth handoff to steady‑state delivery teams. The ideal candidate is highly organized, detail‑oriented, and skilled in managing complex, multi‑phase transitions across diverse functions.
Key Responsibilities
- Own end‑to‑end transition planning for all assigned Finance
functions, including scope definition, timelines, milestones, and success
criteria.
- Develop and maintain detailed transition project plans; monitor
progress and escalate risks or delays.
- Coordinate with functional
owners, service delivery teams, and regional partners to ensure alignment
and readiness.
- Create and manage comprehensive
knowledge transfer plans, including training sessions, shadowing, and
reverse shadowing.
- Ensure creation, validation, and
sign‑off of Standard Operating Procedures (SOPs) and process
documentation.
- Define success criteria for each
transition wave and ensure delivery teams are equipped to operate
processes effectively.
- Lead cutover planning and
execution to transition processes from current teams to the shared service
center.
- Coordinate hyper‑care activities,
ensuring issues are logged, tracked, and resolved quickly.
- Oversee the stabilization phase
by monitoring performance trends, service levels, and team readiness until
steady state is achieved.
- Assess readiness of people,
processes, and systems before each transition stage, ensuring no critical
gaps remain.
- Track productivity ramp‑up and
ensure delivery teams achieve target efficiency within planned timelines.
- Provide clear reporting on
transition status, risks, dependencies, and required support to leadership
and stakeholders.
- Partner closely with Finance
process owners, delivery leads, and cross‑functional teams to ensure
coordinated execution.
- Communicate effectively across
all levels, providing updates tailored to business leaders, operations
teams, and project stakeholders.
- Support change management
activities to ensure smooth adoption of new roles, responsibilities, and
workflows.
Requirements
- Bachelor’s degree in finance, business, project management, or
related field.
- 5+ years of experience in process transition, shared services,
outsourcing, or finance transformation.
- Proven ability to manage large‑scale transitions with multiple
functional workstreams.
- Strong project management, communication, and stakeholder‑engagement
skills.
- Experience in shared service center setup or global business
services (GBS).
- Familiarity with Finance processes such as P2P, O2C, R2R, FP\&A,
or similar.
Preferred
- Project management certifications (PMP, PRINCE2, Agile) or training.
Skills Required
- Bachelor's degree in finance, business, project management, or related field
- 5+ years experience in process transition, shared services, outsourcing, or finance transformation
- Proven ability to manage large-scale transitions with multiple functional workstreams
- Strong project management, communication, and stakeholder engagement skills
- Experience in shared service center setup or global business services (GBS)
- Familiarity with Finance processes such as P2P, O2C, R2R, FP&A
- Project management certifications (PMP, PRINCE2, Agile) or training
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The Company
What We Do
Marketscope is a technology company specializing in the development and integration of Advanced Driver Assistance Systems (ADAS) and the scaling of production-grade AI/ML applications. The company focuses on AI platform engineering and product stacks, targeting strategic enterprise accounts and government sales, particularly within the Indian market, while expanding its reach into new international industries.
