Transition Architect

Job title: Transition Architect

• Location: Hyderabad

About the job

Our Team:

This position is part of Business Operations BU, within Global Hub Operations and Transitions Management organization and reporting to the Head of Global Transitions Management.

Global Transitions Management is the team managing Business Operations transitions to deliver the BO strategic roadmap both now and for the future.

The role will provide transition leadership of end-to-end complex process transformation and will provide subject matter expertise and industry best practices related to complex transitions and transformation within the Shared Services industry. This role is focused on initiatives of extreme complexity, that can span transversally across end-to-end process areas and regions, in an environment with a extraordinary degree of interdependent changes and advanced technologies.

The Transition Architect acts as a bridge between the sending functions and Business Operations to ensure a seamless and effective design and transition of services.

Main responsibilities:

• Manage new business integrations for high complexity functions / service towers into our Sanofi Hubs from assessment to transition readiness.
• Conduct one-on-one interviews, surveys, focus groups, workshops, to articulate change vision and objectives, understand stakeholder needs and issues, and gather input for assessments.
• Assess the maturity of intricate business processes: core model and ownership, target operating model, level of documentation.
• Consult, advise and evaluate challenging business processes opportunities to bring into the Hub service model.
• Develop & drive project plan(s)/programs at the right level, identifying sequence of activities, durations, dependencies, milestones, deliverables, resources, etc. Ensure transition methodology, operational policies and processes are consistently applied and adhered to (e.g. legal, regulatory, quality, internal control, etc.).
• Support the design and the documentation of heterogeneous and complex business processes (core model).
• Provide methods, templates, tools to ensure business case value realization.
• Prioritize, challenge, and resolve issues and proactively identify/manage project risks (e.g. Risk Assessments).
• Communicate and interact with all levels of management (including high level stakeholders and executives), be able to lead and manage multiple complex projects and priorities across the team and be a ‘hands on’ contributor to prioritize and organize effectively to make decisions and solve problems.
• Effectively plan for, secure, and lead internal & external resources, providing direction, guidance, and oversight of transition team resources. Forecast and track project financials (costs/benefits), securing funds and/or contracts as necessary.
• Change & Risk management – Work closely with different teams and Change Management resources to drive/support in change management area.
• Training & Development - Manage and drive trainings and upskilling of teams on new concepts/ technologies/ domains based on the business/ organizational requirements.
• Effectively collaborate with functional teams, specially with high complex functions / organizations like R&D or M&S, among others.
• Influence and maintain positive and healthy working relationship with different functions, countries, senior Leadership and executive stakeholders, securing collaborative support in the execution of role responsibilities.
• Align on best practices, stay abreast of external best practices through active participation in Global Transition network, forums, etc.

About you

• Experience:
  • 9+ years’ experience in global business transformation process assessment, within consulting company, GBS and/or BPO organizations.
  • Proven experience in shared services environment.
  • Experience in Transition to Shared Services, Target Operating Model definition including core model design and activity split.
  • Operational experience with complex processes is desired.
  • Proven track record of transition oversight for complex programs, both during solutioning phase as well as during transition execution.
• Soft skills:
  • Excellent stakeholder management skills. Comfortable interacting with senior stakeholders / executives.
  • Excellent English written and oral communication & interpersonal skills.
  • Self-starter, initiative-taker, and ability to work independently under pressure and deliver high level of customer service.
  • Highly flexible, adaptable, and creative.
  • Outstanding multi-tasker, able to establish priorities and timelines.
  • Ability to lead and motivate transition teams, team members with indirect reporting relationships across multiple geographies.
  • Extraordinary analytical skills; attention to detail.
  • Adaptability to work in ambiguous, constantly changing situations, including flexibility in working hours to accommodate working with different regions/geographies.
  • Excellent ability to develop high-quality presentations.
• Technical skills:
  • Programs, Project and/or Change Management certification (e.g. MSP, PMP, Prosci) is a plus.
  • Knowledge of LEAN/Six Sigma/Continuous Improvement (CI) methodologies – Certifications in these areas a plus.
• Education: Bachelor’s degree (or equivalent) in a business or project management related field.
• Languages: Fluent in English (minimum of strong B2 level required).

Pursue progress, discover extraordinary

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