IC Security is hiring Transit Ambassadors to support Transit operations. This is a unique security position focused on customer service, safety, and public interaction throughout the transit system.
Unlike traditional security roles, Transit Ambassadors are expected to be customer service professionals first and security professionals second. You will provide assistance to passengers, patrol transit locations, observe and report safety concerns, and help create a safe and welcoming environment for riders and employees.
What You'll Do- Ride transit buses and patrol transit facilities.
- Provide exceptional customer service to riders and visitors.
- Assist passengers with directions and transit information.
- Maintain a visible presence to promote safety and security.
- Observe and report suspicious activity, safety hazards, and policy violations.
- Complete detailed reports and daily activity logs.
- Work alongside transit staff, supervisors, and law enforcement partners.
- Utilize de-escalation and conflict-resolution techniques when needed.
- Respond appropriately to incidents and emergencies.
- Work as part of a two-person Transit Ambassador team.
- Stable full-time opportunities
- Professional work environment
- Career growth opportunities
- Ongoing training and development
- Opportunity to serve and support the Long Beach community
We have positions for security officers, transit ambassadors, and supervisors.
Equal Opportunity EmployerIC Security is an Equal Opportunity Employer and considers all qualified applicants without regard to protected status under applicable federal, state, and local law
QualificationsMinimum Qualifications- Valid California BSIS Guard Card.
- Current First Aid/CPR/AED Certification.
- Current Baton Permit/Card.
- Current Pepper Spray/Gel Permit.
- Ability to read, write, and communicate effectively in English.
- Strong communication and customer service skills.
- Ability to remain professional and calm in challenging situations.
- Ability to stand, walk, and patrol for extended periods.
- Successfully pass a background investigation and client approval process.
- Security Officer
- Transit Security
- Customer Service
- Hospitality
- Military
- Public Safety
- Law Enforcement Support
- Community Engagement
- Have a felony conviction.
- Have a violent misdemeanor conviction within the last 5 years.
- Are currently on probation or parole.
- Are subject to a current restraining or protective order.
- Cannot meet the required licensing or certification requirements.
Skills Required
- Valid California BSIS Guard Card
- Current First Aid, CPR, and AED certification
- Current Baton Permit or Card
- Current Pepper Spray or Gel Permit
- Ability to read, write, and communicate effectively in English
- Strong communication and customer service skills
- Ability to remain professional and calm in challenging situations
- Ability to stand, walk, and patrol for extended periods
- Successful completion of a background investigation and client approval process
- Experience as a security officer
- Transit security experience
- Customer service experience
- Hospitality experience
- Military experience
- Public safety experience
- Law enforcement support experience
- Community engagement experience
Inter-Con Security Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Inter-Con Security and has not been reviewed or approved by Inter-Con Security.
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Fair & Transparent Compensation — Pay is considered competitive for many entry-level and select specialized roles, with hourly rates often described as decent or strong for the work. Daily pay access and overtime availability further enhance take-home earnings for those seeking additional hours.
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Healthcare Strength — Full-time roles include medical, dental, vision, life insurance, and AD&D, with an HRA available when enrolled in major medical plans. The breadth of core health coverage is consistently part of the overall package.
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Retirement Support — A 401(k) and employer-sponsored retirement plans are offered, with profit sharing or defined-contribution options referenced in some contexts. Retirement benefits are available companywide, with some variation by contract and post.
Inter-Con Security Insights
What We Do
EVERYWHERE SECURITY MATTERS. Inter-Con Security is a multinational private security company operating in North America, South America, and Africa. We provide a wide range of security services, including security guards, mobile patrols, emergency services, K9 security, executive protection, concierge services, off-duty officers, and more. We are proud to serve government agencies, Fortune 100 companies, private businesses, and individuals both domestically and internationally. At Inter-Con, our workforce of dedicated security professionals is the foundation of our business, and we treat our employees like family.
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