Join the team shaping Humana’s future
Humana’s Transformation Office team is a high-performing team that works closely with senior leaders to help chart the course for the company’s future. Transformation is critical to our core strategy: delivering great healthcare to seniors, providing a differentiated healthcare experience, and growing our reach and impact with members and patients. As a member of the Transformation team, you will support the complex and coordinated effort required to execute the enterprise strategy: accelerating our long-term vision by identifying opportunities, designing solutions, and implementing initiatives to fundamentally change the member, patient, provider, and associate experiences.
Reports into the Director of Enterprise Transformation.
The Transformation team is modeled after top-tier management consultancies. Team members work on fast-paced and high-visibility projects aligned with the enterprise’s most important Transformation topics. Every day in the role is different, but activities often include developing industry analysis, building high-level financial/business models, conducting informational interviews, managing complex projects with numerous stakeholders, and synthesizing recommendations into executive-level deliverables that drive real-world results. Work assignments require a combination of strategic thinking, quantitative analysis, workstream management, cross-team collaboration, and storytelling. Team members can align with one of the enterprise’s lines of business, supporting functions, or key Transformation capabilities to become a trusted thought partner for the Transformation agenda.
Key Responsibilities:
Leads execution of one complex workstream (or multiple, less complex workstreams) with limited oversight
Develops initiative-level workplans and manages outcome-based delivery
Solves problems creatively: produces strategies and executes against specific deliverables independently
Generates data-based insights and action plans
Creates compelling executive-level written communication
Establishes trust-based relationships with business; seen as an emerging expert in specific focus areas
Contributes to a positive and collaborative working and learning environment
Use your skills to make an impact
Required Qualifications
Qualified candidates will possess a Bachelor’s degree with 5+ years of experience, or a Master’s degree (e.g., MBA, MHA, MPH, or equivalent) with 3+ years of experience in one of the following:
o Management consulting, with exposure to large-scale business or operational transformations, OR
o Healthcare industry experience (payer, provider, or insurance preferred), with involvement in strategy, operations, or transformation efforts
All candidates must meet the following:
- Experience developing business recommendations using structured hypothesis-based problem solving
- Proven ability to deliver of complex or cross-functional workstreams, with ability to influence executive leaders to action
- Demonstrable capabilities with quantitative analysis and research, stakeholder management, executive communications in PowerPoint or Word formats
- Exposure to technology-driven solutions, especially in healthcare environments
- Creation and delivery of executive-level written and oral communications
- Program management experience on driving large-scale, transformational change programs
Preferred Qualifications
Experience supporting strategy, design, or implementation sprints within an organizational Transformation
Payor/provider experience, including product design, quality programs, risk adjustment, population health, member / patient engagement, value-based care, or care management
Successful implementation of strategy or change management initiatives
Provider partnership programs including contracting strategy or performance management with health systems, hospitals, physicians and specialty care providers
Exposure to AI technologies, such as machine learning, natural language processing, and data analytics, used to address complex business challenges
Leadership of small teams or workstreams
MBA, MPH, or other advanced degree(s)
Location: Working locations are Louisville, KY and Arlington, VA (Washington, DC metro area). The Transformation team operates on a hybrid work arrangement (in office expectation of 3 days per week). Relocation assistance available. Remote NY will be considered, preferred is DC Metro and Louisville, KY.
Travel: Occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Skills Required
- Bachelor’s degree with 5+ years of experience, or master’s degree with 3+ years of experience
- Management consulting experience with exposure to large-scale business or operational transformations, or healthcare industry experience involving strategy, operations, or transformation
- Experience developing business recommendations using structured, hypothesis-based problem solving
- Ability to deliver complex or cross-functional workstreams and influence executive leaders to action
- Quantitative analysis and research capabilities
- Stakeholder management experience
- Executive communications experience using PowerPoint or Word
- Exposure to technology-driven solutions, especially in healthcare environments
- Experience creating and delivering executive-level written and oral communications
- Program management experience driving large-scale transformational change programs
- Experience supporting strategy, design, or implementation sprints within an organizational transformation
- Payer or provider experience in areas such as product design, quality programs, risk adjustment, population health, member or patient engagement, value-based care, or care management
- Successful implementation of strategy or change management initiatives
- Provider partnership experience involving contracting strategy or performance management
- Exposure to AI technologies such as machine learning, natural language processing, and data analytics
- Leadership of small teams or workstreams
- MBA, MPH, or other advanced degree
Humana Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Humana and has not been reviewed or approved by Humana.
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Healthcare Strength — Medical, dental, vision, supplemental health, and long-term care insurance are offered alongside on-site/virtual wellness resources and weekly paid well-being time, indicating a whole-person focus.
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Leave & Time Off Breadth — Paid PTO and holidays, volunteer time, and formal leave options such as parental and caregiver time provide broad time-away support. Adoption assistance and lactation rooms extend coverage for key life events.
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Retirement Support — A 401(k) with company match anchors long-term savings. Employer-matched emergency savings programs complement retirement planning.
Humana Insights
What We Do
At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
