Transformation Lead

Posted 5 Hours Ago
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Cincinnati, OH, USA
In-Office
Senior level
eCommerce • Fintech • Payments
The Role
Lead end-to-end planning and execution of M&A integrations, divestitures, and enterprise transformation programs. Manage Day 1 readiness, TSA design and exit, governance, SLA monitoring, synergy tracking, KPI/OKR reporting, and cross-functional stakeholder alignment to ensure continuity, benefit realization, and regulatory compliance.
Summary Generated by Built In

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Ready to take your career global? 

Make your mark with one of the biggest names in payments. At Global Payments, you help businesses grow by transforming how they accept and manage payments. 

The Transformation Lead will be a key member of the Transformation Office, which is responsible for driving enterprise value creation across Global Payments. You will support and lead workstreams for complex, cross-functional initiatives—including M&A integrations, divestitures, and other enterprise transformation projects—partnering closely with corporate functions, and executive leadership. This role is ideal for candidates who thrive in fast-paced environments, are analytically rigorous, and can influence outcomes through structured problem-solving and strong stakeholder management.

What You’ll Own

  • Lead planning and execution for both integration and separation programs across functions (e.g., Technology, Operations, Finance, HR, Risk, Legal), from Day 1 readiness through steady state/exit.
  • Drive end-to-end integration workplans (Day 1, 30/60/90, synergy capture) and separation workplans (Transition Service Agreement (TSA) design, transition, and exit) with clear scope, timelines, and accountabilities.
  • Establish and facilitate governance, including steering routines, RAID management (risks, actions, issues, decisions), change control, and cross-functional dependency management.
  • Monitor TSA service delivery and validate performance is consistent with agreed SLAs and historical practices utilizing a defined monitoring approach; drive remediation as needed.
  • Coordinate TSA billing processes and invoice support with Finance and TSA leads, providing accurate and timely billing, accruals, and true ups for services provided.
  • Lead holistic development and execution of detailed TSA exit workplans, coordinating and providing oversight and guidance to functional leads and PMs on function-specific planning.
  • Lead Day 1 readiness and Day 2 integration execution to ensure continuity of operations, customer experience, and regulatory/contractual compliance; coordinate cutovers and stabilization.
  • Build, track, and report on synergy cases (cost, revenue, working capital), define baselines, and drive benefit realization with Finance and business owners.
  • Provide early identification of roadblocks, potential delays, and interdependencies; facilitate governance reviews to align on changes and make timely decisions.
  • Raise and resolve issues, working collaboratively across teams; act as an integrator across stakeholders, surfacing trade-offs and mitigation options.
  • Provide executive reporting, KPI/OKR tracking, TSA economics, and variance analysis; develop dashboards and concise narratives for senior leadership.
  • Ensure adherence to regulatory, compliance, and information security requirements throughout integration and separation activities.
  • You will have an opportunity to learn about many teams, systems, and processes that span across functional areas and platforms; help document and improve playbooks, templates, and lessons learned. 

What you bring

  • ​​Bachelor’s degree or higher
  • 8 -10+ years of relevant experience in Transformation, Corporate Strategy, Management Consulting, Finance, PMO, M&A integration/divestitures, or a related cross-functional role.
  • Prior business partnership experience
  • Knowledge of payments/fintech, technology-enabled services, or complex global operations is advantageous.

About the team

Our inclusive and global team wins together every day. We're proud to have the best minds in the industry, who can learn from as your career grows. -its unmatched, Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. 

What makes a Globalpayer

Globalpayers think like a client, act like an owner, and win as one team. We're curious and innovative- always finding a better way to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do. 

Does this sound like you? Apply now to take your career global. 

Our perks - what we’ll bring for you 

We know it’s bigger than just your career. It’s your life and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect. 

  • Opportunities to grow your skills and build your career within a global business 

  • Access to learning, development and on-the-job experiences that expand your expertise 

  • A supportive, inclusive team environment where your ideas and input matter 

  • Time to give back through community and charity initiatives 

  • A global employee assistance program to support your wellbeing 

  • Recognition through a global platform that celebrates your achievements. 

https://jobs.globalpayments.com/en/why-global-payments/benefits/ 

At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship.

#LI-Hybrid 

#LI-KH1

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

Skills Required

  • Bachelor's degree or higher
  • 8-10+ years of relevant experience in Transformation, Corporate Strategy, Management Consulting, Finance, PMO, or M&A integration/divestitures
  • Prior experience leading M&A integrations and separations, including TSA design, transition, and exit
  • Experience establishing governance, RAID management, change control, and cross-functional dependency management
  • Proven stakeholder management, structured problem-solving, and ability to influence senior leadership
  • Experience with synergy case development, benefit realization, and financial/variance analysis
  • Prior business partnership experience
  • Knowledge of payments/fintech, technology-enabled services, or complex global operations
  • Must be legally authorized to work in the United States without sponsorship

Global Payments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Global Payments and has not been reviewed or approved by Global Payments.

  • Healthcare Strength Healthcare coverage includes medical, dental, vision, and employee assistance programs, and is commonly regarded as a strong component of the total package.
  • Retirement Support Retirement programs feature a company 401(k) match and an employee stock purchase plan, which are positioned as meaningful parts of overall rewards.
  • Leave & Time Off Breadth Paid holidays, PTO, and parental/family‑friendly policies are part of the offering, contributing to perceived overall value even when cash pay is seen as average.

Global Payments Insights

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The Company
HQ: Atlanta, GA
25,000 Employees
Year Founded: 1996

What We Do

Global Payments (NYSE: GPN) is a Fortune 500 payments technology company, delivering the leading complete worldwide commerce ecosystem. Our unique, connected infrastructure unifies every aspect of commerce, from issuer solutions to payments, and the innovative software that delivers seamless customer experiences. Headquartered in Atlanta, Georgia, we’re a worldwide team of over 24,000 people—including local experts on the ground in nearly 40 countries. Together, we support thousands of businesses across more than 100 industries. Empowering commerce for everyone.

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