Transformation Coordinator

Location: Orlando, United States of America

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

When you rely on airlines to connect you in flight, you rely on Thales. In an increasingly fast paced world, we make the unpredictable, predictable by connecting and entertain passengers to make your life better. Combining a diversity of talents, we master the decisive moments that matter to passengers and airlines. Whatever it takes.

Transformation Coordinator

Orlando, FL (Onsite)

Position Summary

Thales is looking for a Transformation Coordinator who will be responsible for helping to drive sales execution, enhancing operational efficiency, and ensuring data accuracy across the sales organization. This role requires a strong thinker with strong analytical skills and a proven record of accomplishment in sales planning and execution.

In this position, you will also collaborate with various stakeholders, including sales teams, marketing, finance, and human resources, to achieve order intake targets and help refine sales processes.

Key Areas of Responsibility

• Assist in tracking and meeting order intake goals to support company objectives; Help manage the Global Warranty process and work toward increasing related revenue; Work with teams in NORAM and France to support improvements to SAP, ensuring it meets business needs; Assist with sales forecasting, planning, and budgeting, and help maintain these reports after implementation; Support marketing teams with lead qualification efforts and contribute to pipeline growth activities; Help ensure the Sales & Operations Planning process aligns workload with sales targets; Manage and update the Thales 360 CRM tool to ensure accurate reporting.
• Reporting & Performance Analysis - Assist in providing accurate and timely forecasts for order intake, focusing on specific accounts or regions as needed.
• Support regular sales reporting activities as required by the team; Track key sales metrics like win rates, order intake profitability (GMOI), and sales expense ratios to help assess performance.
• Operations Management - Identify areas for improving sales efficiency and operational processes, making recommendations where needed; Help identify opportunities for improvement within CRM platforms and tools, contributing to better data accuracy and user experience; Assist in onboarding new sales team members, providing them with the necessary tools, training, and resources to succeed.
• Data Stewardship - Ensure the accuracy and integrity of customer and sales data in all systems; Keep sales data up-to-date and aligned with business goals, ensuring it’s accurate for reporting and decision-making.
• Key Deliverables - Provide timely and accurate sales reports and performance analyses; Maintain the integrity and accuracy of data within CRM and sales systems.
• Ensure that SAP is properly set up and used effectively; Contribute to the growth of the Global Warranty revenue.

Minimum Qualifications

• Bachelor’s degree in Business, Marketing or a related field of study and 2+ years of work related experience or an equivalent combination of education and experience
• Proven experience in sales operations, transformation, or a related role within a B2B environment.
• Strong analytical and reporting skills, with experience in sales forecasting and performance analysis.
• Expertise in CRM platforms and sales data management.
• Strong leadership and interpersonal skills, with the ability to collaborate cross-functionally and influence stakeholders at all levels.
• Excellent communication skills, both written and verbal.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Special Position Requirements

• Schedule: Core Business Hours Monday-Friday.
• Physical Environment: Primary work environment Access to TCC Office Area.
• Travel: Travel every other month to other Thales manufacturing sites in France as well as customer sites within the USA.
• Regulatory Compliance Requirements: None.

What We Offer

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: 

• Elective Health and Dental plans. 
• Retirement Savings Plan with a company contribution and a match, and without vesting period. 
• Company paid holidays, vacation days, and paid sick leave. 
• Company provided Life Insurance.

Why Join Us?

Say HI and learn more about working at Thales click here.

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This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer, including disability/veterans.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [email protected].

The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) 

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period

•Company paid holidays and Paid Time Off

•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program