How do you help enterprise customers imagine new possibilities and connect them to meaningful business outcomes? As a Transformation Consultant, you will guide strategic conversations that help customers explore how Coveo can support business transformation, artificial intelligence (AI) adoption, and high-value initiatives across their organization.
You will engage early in the customer journey through executive meetings, cross-functional discussions, and art-of-the-possible workshops. Alongside customer-facing teams, you will help frame business opportunities, align use cases to customer priorities, and strengthen how Coveo communicates enterprise value and long-term transformation impact.
As our Transformation Consultant, you will:- Lead art-of-the-possible sessions, executive workshops, and strategic discussions that help customers explore how Coveo can support transformation and AI adoption.
- Connect customer priorities and business challenges to relevant use cases where Coveo can create measurable value.
- Shape early opportunities by framing business context, intended outcomes, and value potential across functions and stakeholders.
- Partner with internal teams to build reusable workshop frameworks, executive engagement approaches, messaging, and transformation playbooks.
- Help establish a scalable and repeatable approach for Transformation engagements across customer environments.
- Collaborate closely with Sales, Account Management, and Solution Engineering teams to support strategic customer conversations.
- 5+ years of experience in transformation consulting, management consulting, value consulting, digital strategy, solution consulting, or another customer-facing strategic role.
- Proven experience working with enterprise customers to facilitate strategic discussions and uncover high-value business opportunities.
- Strong facilitation and communication skills, with the ability to lead executive conversations and simplify complex ideas into actionable next steps.
- Strong business acumen, structured thinking, and comfort engaging with both business and technical stakeholders on transformation and AI-related initiatives.
- Experience leading art-of-the-possible workshops, executive discovery sessions, or strategic customer engagements.
- Experience helping customers identify where AI, search, recommendations, or digital experiences can create business value.
- Experience working with customers in industries such as manufacturing, healthcare, technology, or financial services.
- Experience creating reusable workshop formats, messaging, or strategic playbooks.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.
Skills Required
- 5+ years of experience in transformation consulting, management consulting, value consulting, digital strategy, or similar roles
- Experience working with enterprise customers
- Strong facilitation and communication skills
- Strong business acumen and structured thinking
Coveo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coveo and has not been reviewed or approved by Coveo.
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Healthcare Strength — Health coverage and wellness programs include 24/7 telemedicine, mental health support, and on‑site fitness amenities where available. External recognitions underscore a holistic approach to employee wellbeing.
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Wellbeing & Lifestyle Benefits — On‑site gyms, group fitness classes, healthy snacks, ergonomic/home‑office support, volunteer days, and donation matching are emphasized. Hybrid work and flexibility further support day‑to‑day wellbeing.
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Parental & Family Support — Maternity and parental leave top‑ups, the option to extend leave, and on‑site daycare in Quebec City support families. Policies are positioned to ease return‑to‑work and provide practical support for caregivers.
Coveo Insights
What We Do
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business. For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
