Transformation Consultant

JOB SUMMARY

This job supports Enterprise Transformation project teams in delivering day-to-day client service and analytical support. The incumbent collaborates across 1-2 client teams at a time and is responsible for uncovering, synthesizing, analyzing and presenting critical information, supporting the team to identify insights and shape recommendations.  Beyond establishing the fact base, the incumbent forms a clear point of view to share back with team and the client. This job is expected to consistently provide excellent customer service to business units in a supporting team role.

ESSENTIAL RESPONSIBILITIES

• Complete project deliverables under the direction of leadership, including gathering and analyzing qualitative and quantitative information, testing hypotheses, building presentations and reports, helping to facilitate workshops and design sessions, and communicating findings and recommendations to client managers. The incumbent must be able to own a deliverable from start to finish.

• Actively expand consulting and professional skills through project work, client interactions, mentoring, and formal learning.

• Support internal initiatives including learning and development, team gatherings, and continuous improvement efforts.

• Other duties as assigned or requested.

EDUCATION
Required

• Bachelor's Degree in Business Management, Engineering, Operations, Information Technology, or related field

Substitutions

• None

Preferred

• None

EXPERIENCE

Required

• 3 years’ experience in the Strategy, Operations, Mergers and Acquisitions, or Human Capital Practice of a consulting firm or similar experience from a consulting-oriented role in a corporate environment or private equity firm

OR

• 1 year of directly applicable experience gained within a leading global management consulting firm or a specialized boutique consulting firm known for its expertise in complex strategic planning, operational transformation, mergers & acquisitions, or human capital advisory. This experience should involve delivering impactful, data-driven solutions for diverse clients, which may include those in the healthcare sector.

Either option must include:

• 1 year of working in complex, matrixed environments or across multiple businesses

• Master’s degree in a relevant field (e.g., MBA, MS in Analytics, MHA) may substitute for two years of the required experience.

Preferred

• 1 year of aggregate project experience from the Healthcare industry (payor and/or provider)

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

SKILLS

• Strong analytical and quantitative problem-solving skills

• Good business and financial acumen

• Ability to apply creative and imaginative thinking to solve problems

• Excellent communication skills across verbal, written, and PowerPoint mediums

• Ability to work in a collaborative manner and be an active listener

• A flexible working style; comfortable working in team environments or autonomously

• Ability to consistently make progress regardless of constraints or roadblocks

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required 

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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