We are looking for a Transformation & Change Manager to join our IT organization and support initiatives that help us continuously improve how we work, collaborate and deliver value.
This is a multidisciplinary role for someone who enjoys working across project management, organizational change, communication and continuous improvement rather than focusing on only one area.
You will work with different teams and stakeholders to turn ideas into structured initiatives, support organizational and operational change, improve ways of working, and help make transformation understandable and engaging for the people affected by it.
We are looking for someone who combines structure with creativity: a person who can organize an initiative, facilitate collaboration, communicate clearly, challenge existing ways of working and identify opportunities to simplify or automate them.
Key Responsibilities:
Depending on the initiative, you may work across several areas:
Project & Initiative Management
- Coordinate and support transformation, improvement and internal IT initiatives from idea through implementation.
- Help define objectives, scope, activities, milestones, dependencies and expected outcomes.
- Coordinate stakeholders and ensure actions, decisions, risks and dependencies are followed up.
- Facilitate workshops, working sessions and cross-functional collaboration.
- Create appropriate project documentation, presentations and management updates.
- Support the development and continuous improvement of project and transformation methodologies.
Organizational Change
- Support organizational and operational changes, helping teams successfully transition to new processes, structures, tools or ways of working.
- Identify stakeholders and assess how changes may affect different groups.
- Support change readiness, engagement and adoption activities.
- Work closely with leaders, subject matter experts and employees to turn transformation goals into practical actions.
- Help identify resistance, risks or adoption gaps and coordinate appropriate responses.
Communication & Engagement
- Translate complex initiatives into clear, engaging and understandable communication.
- Develop presentations, announcements, guides, campaigns and other communication materials.
- Support communication planning for transformation initiatives.
- Help create compelling stories around change, improvement and new ways of working.
- Bring creativity into how information and ideas are communicated to different audiences.
Process Improvement, Automation & AI
- Analyze existing ways of working and identify opportunities for simplification, standardization and optimization.
- Challenge unnecessary complexity and help teams design more efficient processes.
- Identify opportunities where automation can reduce manual or repetitive work.
- Explore practical opportunities to use AI and Generative AI to support productivity, communication, knowledge management, analysis or process improvement.
- Support small improvement experiments or proofs of concept and help translate successful ideas into scalable ways of working.
Requirements
We are interested in people with experience in one or several of the following areas:
- Project Management, PMO or project coordination
- Organizational Change Management
- Service Delivery or operational coordination
- Business or IT transformation
- Communication, engagement or content development
- Process improvement and optimization
You will probably enjoy this role if you:
- Are highly organized but comfortable working in changing environments.
- Can bring structure to topics that are not yet fully defined.
- Enjoy working with people across different teams, functions and seniority levels.
- Have strong stakeholder management and facilitation skills.
- Communicate clearly and can adapt information to different audiences.
- Are comfortable creating presentations, documentation and communication materials.
- Like improving how things work instead of simply following existing processes.
- Are curious about new technologies and how they can improve everyday work.
- Combine an analytical mindset with creativity.
- Can work independently while actively collaborating with others.
- Feel comfortable working in an international environment.
Good to have
These aren't mandatory, but we'd be happy to see experience with:
- Change management frameworks or transformation programs
- PMO, governance or service management environments
- Process optimization or continuous improvement
- Workflow or process automation
- AI or Generative AI tools and their practical application in a business environment
- Knowledge management or training/enablement initiatives
- Internal communication or employee engagement
- Creation of management presentations and visual communication
- Project/service management methodologies such as PRINCE2, ITIL, Agile or comparable approaches
- International or cross-functional teams
Benefits
- Broad range of activities, tasks, and projects
- Flexible working conditions
- Paid sick days
- Vouchers (B-day voucher, wedding, and new born surprise)
- Contributions to wellness programs (multisport card)
- Fishing for Friends program – our referral program
- Further development and professional advancement
- Friendly and international working environment
- Company-sponsored events
- Competitive salary and various benefits
Is IT in your DNA?
Skills Required
- Experience in project management, PMO, or project coordination
- Experience in organizational change management
- Experience in service delivery or operational coordination
- Experience in business or IT transformation
- Experience in communication, engagement, or content development
- Experience in process improvement and optimization
- Strong stakeholder management and facilitation skills
- Clear communication skills and ability to adapt information for different audiences
- Ability to create presentations, documentation, and communication materials
- Ability to work independently and collaboratively in an international environment
- Experience with change management frameworks or transformation programs
- Experience with PMO, governance, or service management environments
- Experience with process optimization or continuous improvement
- Experience with workflow or process automation
- Experience with AI or Generative AI tools in a business environment
- Experience with knowledge management or training and enablement initiatives
- Experience with internal communication or employee engagement
- Experience creating management presentations and visual communication
- Experience with PRINCE2, ITIL, Agile, or comparable methodologies
- Experience working with international or cross-functional teams
What We Do
D-ploy is an IT Engineering and Consulting Company with a wide portfolio of services and solutions suitable for globally as well as regionally operating companies. Our strength is in providing proven standard and individually tailored solutions helping our customers achieve their strategic and business goals. Our core competencies are operational IT Infrastructure services and consulting in the areas of Service Management, Program and Project Management as well as Quality Management. Company Profile Founded in January 2003 in Kaiseraugst, Switzerland, D-ploy has been growing steadily by expanding its expertise, portfolio and geographical presence across Europe and in the US. Our main focus has always been on ensuring that IT enables the Business, supports value generation and contributes to the overall work efficiency. With the customer-centric attitude and pragmatic approach to IT, we became a trusted and preferred IT partner to many customers proving again and again, that we can do IT. Building our expertise and establishing long-term partnerships with our customers, we understand the value of sustainable practices driven by compliance with industry standards and implementing best practices. Therefore, since 2016 D-ploy has been ISO 9001 and ISO/IEC 20000-1 and as of 2017 ISO/IEC 27001 certified. We strive to continuously offer the most suitable and innovative service solutions to our current and future customers by staying agile, understanding the industry needs and keeping up to date on the market trends.
