Job Description:
Our Transfer Analysts are a key differentiator for IPv4.Global. Our online IPv4 address marketplace helps buyers and sellers connect—the Transfer Analyst helps make the IPv4 transfers happen. A service-oriented person with attention to detail is perfect for this role.
The Transfer Analyst uses our tracking system to track their transfers in progress. They help both buyers and sellers to complete the necessary steps for the transfer, with detailed knowledge of RIR processes and policies. They monitor RIR sites, and when a transfer has been completed, finalize the transfer of funds and complete the transaction.
In addition, they answer questions submitted through Contact Us forms sent from the IPv4.Global and HilcoStreambank.com web sites, verifying registration and client details, managing lease invoices and payments, and related administrative work.
Occasionally, the Transfer Analyst may represent the company at industry conferences and trade shows. This travel is generally less than 15% of the time.
Our team is inclusive and welcoming team providing belonging and fun, as well as support and training. As we continue to improve our business this associate will be able to take on new responsibilities with new opportunities.
What You’ll Do
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Improve our already world-class customer service.
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Help our customers through the transfer process.
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Represent us at conferences around North America and around the world.
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Stay in close communication with customers and keep good records so we can back each other up when needed.
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Review new registrants on our platform to make sure they are legitimate.
Your Success Plan
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In your first 30 days, you will begin onboarding training to gain a proficient working knowledge of the IPv4 market and IPv4.Global’s sales, service, and delivery processes. During that time, you will learn our procedures and take online training on the registry system.
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You will gradually take on parts of the role until you begin owning specific transfers.
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As you grow into mastery of our processes and registry procedures and systems, you will begin taking on transfers with more complexity, such as inter-regional transfers and transactions with unique terms.
What You Need To Succeed
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Time in a role focused on making customers happy.
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A background where attention to detail is essential.
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An understanding of IPv4 is a plus but not a must have (we will help you with this if you don’t bring it to the role).
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Ideally, advanced Excel skills (e.g., Pivot Tables, IF statements, INDEX/MATCH)
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Python or other programming language a plus!
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Excellent English language skills. Additional languages are definitely a plus!
Why IPv4.Global by Hilco Streambank is Awesome!
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Major impact on a small but growing team.
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Direct contact with global corporations.
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Awesome team welcoming fresh perspectives and new experiences.
The team works in our office in Times Square, New York, Monday through Thursday, with an option to work remotely on Fridays.
Compensation is $60,000 -70,000 per year, plus annual bonuses.
Hilco Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
What We Do
Hilco Global is an independent financial services company providing Valuation, Monetization, Advisory, and Capital Solution services for all tangible and intangible assets. Hilco is the world’s preeminent authority in assisting healthy and distressed companies and their constituencies derive maximum value from assets. Hilco provides a suite of strategic services to help companies, their advisors and investors identify the value in business assets, monetize those assets either through acquisition or disposition, and leverage the assets to obtain debt or equity capital. Services include:
- Asset Appraisals, Enterprise Valuations and IP Valuations
- Retail, Consumer and Industrial Inventory Monetization
- Machinery and Equipment Monetization
- Real Estate Repositioning
- Private Equity Investing
- A/R and other Debt Acquisitions
- Retail Performance and Profit Enhancement Consulting
Hilco is composed of independent operating units, each specializing in one or more aspects of our complete business services package. Operating units are staffed and managed by teams of highly-skilled, experienced men and women, all of whom share an unwavering commitment to quality service, the highest standards of professional ethics and integrity, and to the achievement of successful results.
Hilco Global is the holding company for twenty integrated business units delivering expert solutions and proven value on every engagement for 30 years. It provides platform services to the business units, including legal and accounting, marketing and capital. In addition, Hilco delivers the discipline of a parent. While each business group has its own personality and talents, Hilco oversees performance to ensure a level of service consistent with Hilco's elevated standards.
