Transactions Analyst

Posted Yesterday
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Bengaluru, Karnataka
Hybrid
Mid level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Transactions Analyst will manage the Confirmations process, ensuring compliance and operational excellence. Responsibilities include supervising operations, implementing improvements, liaising with stakeholders, and managing escalations. The role requires strong analytical, leadership, and communication skills.
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Job Description
Job Title: Transactions Analyst - Confirmations
Short Description: Join our Legal Response Operations team as a Transactions Analyst in Bengaluru, where you will play a key role in managing and improving the Confirmations process. This position requires strong leadership, communication, and analytical skills to ensure operational excellence and customer satisfaction.
Posting Description: Legal Response Operations (LRO) is a global organization that partners with Asset Management, Commercial Banking, and Corporate & Investment Bank. We are seeking a Transactions Analyst to join our Confirmations team in Bengaluru. The role involves supervising daily operations, implementing process improvements, and ensuring compliance with regulatory requirements. The ideal candidate will have a strong background in financial services and excellent communication skills.
Job Responsibilities:

  • Supervise day-to-day operations to ensure key operational parameters are met.
  • Lead the identification and implementation of technology and process changes to improve efficiency.
  • Review controls for manual processes to eliminate processing errors.
  • Serve as a Quality Specialist working on multiple queues within Confirmations.
  • Motivate and support the team as a key member of the department leadership.
  • Communicate and influence behavior upstream and with partners to showcase achievements and improve results.
  • Manage administrative activities for consultants.
  • Participate in and/or run team and group meetings.
  • Handle escalations and manage queries effectively.
  • Liaise with key stakeholders and subject matter experts, including Compliance, Investment Bank, Treasury Services, Consumer Bank, Technology, Legal, and Internal Audit for various business and functional tasks.
  • Possess strong knowledge of Confirmations and financial products.


Required Qualifications, Capabilities, and Skills:

  • Bachelor's degree required (business discipline preferred).
  • Minimum 4 years of experience in the Financial Services industry, preferably in Confirmations and related products.
  • Strong control mindset and adherence to business ethics.
  • In-depth experience with OTC, Treasury, Loan products, and global markets.
  • Extensive working knowledge of Microsoft Office products, including Word, Excel, and Outlook.
  • Strong written and verbal communication skills with the ability to deliver direct feedback.
  • Excellent organizational and time management skills.
  • Ability to handle multiple priorities and meet deadlines.
  • Customer-centric approach with an eye for detail and time management skills.


Preferred Qualifications, Capabilities, and Skills:

  • Familiarity with legal documents and experience in driving global initiatives.
  • Previous experience with JPMC is preferred but not required.
  • Prior training-related experience is strongly preferred.


Hours of Work: Employees will work based on US production schedules or pre-U.S. time shifts, depending on business requirements. Workdays are Monday to Friday, with additional Saturdays from January to April as needed.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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