Connecting people and communities| Driving eCommerce | Moving New Zealand
With an extensive network across New Zealand, Team Global Express gets things moving. We’re on a journey to be the most sustainable logistics leader in New Zealand and are committed to winning our customers’ trust through delivering operational excellence.
To support the great work we’re doing, we're now looking for a proactive and detail-oriented Transactional Specialist to join our team in Otahuhu.
About the role - Mō te tūranga
This isn’t your typical billing role.
You'll investigate customer credit requests, identify root causes and work with teams across the business to resolve issues and prevent them from happening again. You'll also support contractor recoveries, invoicing, reconciliations and reporting activities.
Additional key duties include:
- Investigating and processing customer credits
- Identifying and addressing root causes of recurring issues
- Managing contractor recoveries and invoicing
- Supporting month-end accruals and reconciliations
- Managing a shared team mailbox
- Preparing reporting and documentation for weekly approval meetings
- Building strong relationships across Sales, Operations and Finance teams
What will you bring? – Ōu Pūkenga?
You'll be a proactive self-starter who enjoys solving problems, building relationships and seeing things through to completion.
Additionally, you will bring:
- Proven experience in administration—ideally within transport or logistics.
- Strong analytical skills
- Confidence in using financial systems, reporting tools, and Excel.
- Excellent communication skills to engage with internal and external stakeholders.
- The ability to manage competing deadlines while maintaining accuracy and composure.
- A proactive approach and the ability to work with minimal supervision
As an organisation that thrives on collaboration and creating shared clarity, please note we are onsite first but can flex when we need to.
Your Benefits - Ō Painga
We look after our people. You'll be part of a team that celebrates success, supports development and values great work.
Additionally, you’ll get.
- Free onsite parking.
- Enjoy the convenience of our onsite cafeteria offering freshly prepared hot meals every day—subsidised to help you eat well and stay focused. (Auckland office)
- Access to our staff welfare trust will cover 80% of your medical bills up to $1500 per year.
- Access to heavily discounted holiday homes across New Zealand.
How to apply - Me pēhea te tono
We’ve got a great team of people and are focused on the future. If you’re up for an exciting challenge and are keen to make a difference, come join us as we embark on the next chapter in our story.
Team Global Express is an Alcohol and Drug Free Workplace. Pre-employment checks will include an MOJ, Drug & Alcohol Testing, Medical Assessment and Reference Checking.
Applicants must be eligible to work in New Zealand effective immediately.
Please note we will only engage with candidates via approved recruitment channels.
Skills Required
- Proven experience in administration
- Experience within transport or logistics
- Strong analytical skills
- Confidence using financial systems, reporting tools, and Excel
- Excellent communication skills for internal and external stakeholders
- Ability to manage competing deadlines while maintaining accuracy and composure
- Proactive approach and ability to work with minimal supervision
- Primarily onsite in Otahuhu (onsite-first with some flexibility)
- Pass pre-employment checks including MOJ, drug & alcohol testing, medical assessment and reference checks
- Eligible to work in New Zealand effective immediately
What We Do
United by our fundamental goal to provide superior customer experiences and operational excellence, Team Global Express is excited to step forward under new ownership, Allegro Funds. Backed by an unrivalled and seamless network, Team Global Express builds unique, innovative and tailored solutions across road, rail, air and sea; providing transport, logistics, and business solutions to customers throughout Australia and New Zealand. By exploring how businesses continue to deliver in a changing world, Team Global Express is determined to play our pivotal part in the pandemic-proof economic recovery of Australia and New Zealand. Through engaging, listening and sharing with our customers, Team Global Express strives to deliver exceptional experiences, putting your business at the heart of ours. About our new owners: Allegro Funds is Australia’s most awarded and largest transformation and turnaround private equity firm. Allegro provides Transformational Capital—applying capital, expertise and a distinctly hands-on approach—to invest in businesses and reposition them for sustained long term growth. Over the past 20 years, Allegro has demonstrated a strong track record or partnering with management teams and key stakeholders to build better businesses and create enduring value
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