At Auction.com, we’re transforming real estate. As the nation’s leading online platform for buying and selling residential bank-owned and foreclosure properties, we connect buyers, sellers, and investors with innovative technology.
Join Our Team as a Transaction Operations Manager!
Are you ready to take your career to the next level with a company that's leading the charge in the distressed residential marketplace? Look no further! We're seeking a passionate and driven individual to join our innovative team as a Transaction Operations Manager.
Why Work With Us:
At Auction.com, we're not just successful – we're pioneers in our industry. Our exceptional culture is built on empowerment, innovation, and a commitment to excellence. With amazing leaders, competitive pay, and outstanding benefits, we offer an environment where you can thrive and grow.
About the Position:
As a Transaction Operations Manager, you'll play a pivotal role in managing and directing the entire life cycle of the Real Estate Owned (REO) process. Reporting directly to the Director of Operations, you'll ensure timely closings by coordinating effectively with all relevant parties and proactively identifying adverse trends.
Role and Responsibilities:
Life Cycle Management:
- Oversee and direct the entire life cycle of the REO process, ensuring efficient and timely closings.
Coordination and Liaison:
- Act as a central liaison between direct reports and third-party vendors/clients.
- Communicate effectively with clients, real estate agents, title and escrow companies.
Adverse Trend Identification:
- Proactively identify adverse trends within the REO process.
- Implement strategic steps to correct and improve closing timelines.
Strategic Planning:
- Assist in strategic planning initiatives to maximize profitability and operational efficiency.
- Develop effective strategies to liquidate properties within established timelines.
Monitoring and Reporting:
- Run reports to monitor the effectiveness of contracted relationships.
- Monitor exception reports to ensure adherence to established asset management guidelines.
Performance Evaluation:
- Ensure staff performance aligns with department goals and budgeted targets.
- Provide feedback to senior management regarding potential issues impacting established goals.
Training and Development:
- Facilitate training and development programs for staff.
Data Analysis:
- Create, maintain, and analyze data to identify negative trends and implement corrective measures.
Special Projects:
- Undertake special projects as needed to enhance operational efficiency.
Qualifications:
- Bachelor’s or Associate degree with a concentration in business, real estate, or related field preferred.
- Minimum 3-5 years of real estate closing, title, and mortgage experience.
- Proven experience in managing the REO process.
- Detail-oriented with strong organizational skills.
- Self-motivated to thrive in a fast-paced environment.
- Strong communication and interpersonal skills.
- Ability to analyze data and implement corrective strategies.
- Extensive knowledge of the mortgage industry, including real estate closing, title policies, title resolution, and foreclosures.
- Maintain thorough knowledge of real estate procedures, documents, contracts, title, escrow, and HUD's.
- Demonstrated ability to lead and develop a high-performing team.
The good faith base salary range for this role at the time of posting and hire is $90,000 - $120,000 per year. Actual compensation offered will be determined based on a number of factors, including but not limited to a candidate’s qualifications, skills, competencies, experience, and geographic location.
In addition to base salary, this position is eligible for an annual performance bonus.
Auction.com also offers a comprehensive benefits package for eligible employees, including (but not limited to):
- Medical, dental, and vision insurance.
- Auction.com contributes an amount equal to 25% of your eligible contributions in our 401k plan.
- Paid Time Off (PTO), including 12 paid holidays.
The availability and value of benefits may vary and are subject to the terms and conditions of the applicable plan documents.
The Company reserves the right to modify compensation and benefits programs at any time, consistent with applicable law.
Learn more about our benefits and culture at:
https://www.auction.com/lp/careers/
Auction.com is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by applicable law.
To all recruitment agencies: Auction.com does not accept agency resumes unless you are part of our preferred partner network. Please do not forward resumes to our jobs alias, Auction.com employees or any other company location. Auction.com is not responsible for any fees related to unsolicited resumes.
To review our California Personnel Privacy Statement and Notice at Collection, please click here.
Skills Required
- Bachelor's or Associate degree in business, real estate, or a related field
- 3-5 years of real estate closing, title, and mortgage experience
- Experience managing the Real Estate Owned (REO) process
- Strong organizational and detail-oriented skills
- Strong communication and interpersonal skills
- Ability to analyze data and implement corrective strategies
- Extensive knowledge of the mortgage industry, real estate closing, title policies, title resolution, and foreclosures
- Thorough knowledge of real estate procedures, documents, contracts, title, escrow, and HUDs
- Ability to lead and develop a high-performing team
What We Do
Auction.com operates the nation’s largest online auction marketplace for residential bank-owned and foreclosure properties. Its business centers on digital auctions for distressed residential real estate, including REO and foreclosure inventory. The company was created by auctioneers who pioneered the online property-auction experience in 2007, bringing auction-based property sales to a broader nationwide audience of real estate buyers and sellers.
