Transaction Manager

Job Title

Transaction Manager

Job Description Summary

Responsible for the day-to-day transaction management oversight for a complex and/or prominent portfolio of properties on behalf of one or more National and/or Global Corporate Services clients. Responsibilities include market optimization planning, internal/external workflow monitoring to ensure consistent quality of service and work product and management and/or oversight of team Transaction Managers and Transaction Coordinators. In addition, responsible for budgeting, revenue and profit tracking of all transactions as well as reporting profitability results to Account Director and/or senior management.

Job Description

• Implement portfolio plans with client’s real estate goals and objectives in mind
• Optimize and integrate portfolio with clients’ work place strategy
• Collaborate with C&W and non C&W brokerage professionals to ensure effective negotiations of business terms for a wide variety of transactions including lease, sale, sublease and purchase
• Align C&W and clients other real estate functions to ensure consistency of service areas
• Manage the flow of key documentation and client communications
• Work with the clients’ operational groups at all levels to identify real estate needs
• Prepare, review, and interpret financial analysis/accounting concepts
• Report all transaction revenue
• Ensure accuracy of all transaction reports and client materials
• Present transaction activity to client/C&W management
• Participate in all client/C&W business reviews
• Lead and/or facilitate client meetings
• Provide supervision for transactional team members and others team members supporting the transaction activity of the relationship

Process Management:

• Process and program management development and implementation
• Implement standardized processes that create maximum efficiencies and add value
• Oversee development and continuous improvement of standard forms and procedures
• Develop performance measurements for internal benchmarking
• Create and implement account operations manual/playbook

Transaction Management:

• Oversee transaction service delivery
• Coordinate and manage transaction teams
• Oversee/manage field broker selection process
• Determine clients' needs and communicate project parameters
• Oversee negotiations and management of transactions
• Collaborate with portfolio administration team to help ensure data accuracy
• Coordinate legal review of all client leased/owned documents
• Ensure accuracy of financial data and reporting
• Resolve landlord/tenant disputes
• Coordinate client site visits/market tours
• Ensure all state real estate standards are met
• Oversee budgeting and revenue tracking of all transactions
• Manage client rebate account

Strategic Planning:

• Lead the development of strategic plans and provide strategic real estate advice to clients
• Identify occupancy cost savings strategies
• Develop occupancy expansion/contraction strategies
• Ensure implementation of agreed upon strategy
• Produce and/or support business case development
• Prepare reports, data and financial analyses toward the completion of a strategic plan
• Execute strategies by developing action plans
• Quantify and report on occupancy cost savings and value add analyses

INCO: “Cushman & Wakefield”