Transaction Coordinator
The Transaction Coordinator is responsible for providing sales support to senior sales staff, including phone support, deal coordination, problem resolution, and assistance in inventory procurement. This role serves as a liaison between sales representatives and shipping, receiving, accounting and other internal departments. This individual must also be able to assist customers with invoicing, shipping or product return questions.
What you’ll be doing:
- Answering telephone in a responsive, energetic and professional manner.
- Prioritizing customer requests between those for the sales team and those that need to be forwarded to another resource within the organization
- Providing, researching and communicating the tracking numbers for packages to customers
- Purchasing products (given general guidelines from sales team) for specific deals.
- Processing sales transactions and following through on every related issue from the point of shipping to the final customer follow up on satisfaction.
- Assist customer with problem resolution for items not received, damaged items or items to be returned.
- Maintaining cursory knowledge of the company’s products and services
What we’re looking for:
- 1 years of sales support experiences
- Business level of written and verbal communication skills in English
- Proficient in Microsoft Office products including Word, Excel and Outlook
- Must be detail oriented and possess excellent follow-through skills
- Proficient in MS Word, MS Excel, Outlook, and PowerPoint
- Organize and prioritize tactical work and strategic projects to meet deadlines
Bonus Points:
- Experience with Oracle is a plus
Education:
- Bachelor’s Degree required
Travel:
- 25%
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 1 years of sales support experience
- Business level of written and verbal communication skills in English
- Proficient in Microsoft Office products including Word, Excel, Outlook
- Must be detail oriented with follow-through skills
- Bachelor's Degree
Park Place Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Park Place Technologies and has not been reviewed or approved by Park Place Technologies.
-
Healthcare Strength — Healthcare coverage is presented as at‑market or better, with comprehensive medical, dental, and vision offerings for employees and families. Wellness resources and employer‑verified benefit listings reinforce strong core coverage.
-
Retirement Support — A 401(k) program is emphasized, with indications of employer matching that strengthen retirement readiness. Public benefits materials point to a solid retirement foundation.
-
Wellbeing & Lifestyle Benefits — Wellbeing programs span a global wellness portal, biometric screenings, yoga, smoking‑cessation support, and on‑site amenities at the Cleveland HQ. Onsite childcare and wellness rooms further signal investment in everyday wellbeing where available.
Park Place Technologies Insights
What We Do
Park Place Technologies is an IT company that provided organizations around the globe with post-warranty maintenance and support solutions.
