Training Support

Posted Yesterday
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Waco, TX, USA
In-Office
Mid level
Food
The Role
Owns site education and training programs, including onboarding, skills-matrix analysis, compliance, training scheduling, digital training platforms, and standard-work documentation. Coordinates with safety, quality, engineering, production, and subject matter experts to maintain audit readiness, close skills gaps, and align training with operational changes. Leads continuous-improvement and capability meetings while supporting training execution across classroom, virtual, and on-the-job environments.
Summary Generated by Built In

Job Description:

SHIFT:

Day-based role Monday - Friday; will need flexibility on occasion to help with other shifts

Key ResponsibilitiesEducation & Training (E&T) Pillar & Onboarding Governance

·       Pillar Ownership: Serve as an active member of the site Education & Training (E&T) Pillar, taking direct ownership of key Essential Elements (such as Knowledge Capture and Knowledge Transfer) to drive the site toward MSE Gold maturity.

·       Onboarding Frameworks: Develop, monitor, and continuously improve the site's associate onboarding programs, including structured New Hire Orientation and the critical 30-60-90 day tracking processes.

·       Skills Matrix & Gap Analysis: Maintain, audit, and analyze the site Skills Matrix. Proactively identify technical skills gaps, plan targeted training sessions, and deliver solutions to bridge these gaps using standard site continuous improvement tools (FMOS, MSE).

·       Compliance & Audit Readiness: Coordinate with Safety, Quality, and Value Stream teams to ensure 100% regulatory and program compliance across all training programs, maintaining robust documentation for internal and external audits.

Training Execution, Systems, & Technical Standards

·       Digital Training Platforms: Serve as the site administrator and subject matter expert for key digital training and knowledge-sharing platforms, including POKA, Weever Training Compliance and SharePoint.

·       Standard Work Documentation: Partner with site Subject Matter Experts (SMEs) and other proficient associates to design, update, and validate One Point Lessons (OPLs) and Standard Work Instructions (SWIs).

·       Execution & Scheduling: Coordinate and assist in the scheduling, communication, and execution of the annual site Training Plan across virtual, classroom, and on-the-job (OJT) environments.

·       Operational Alignment: Track equipment upgrades, engineering updates, and production changes to ensure all associated training documentation, Change Control Cards, and skills matrices are updated and communicated effectively.

·       Continuous Improvement (CI): Lead value stream capability meetings, OPL/SWI instruction, and SME meetings. Participate in weekly FMOS CP0-CP3 routines to align training with daily operational goals. Influence CP script updates to include capability aspects.

Job Specifications / QualificationsMinimum Qualifications

·                High School Diploma or GED.

·                4+ years of training, operations, or technical coordination experience within a manufacturing or production environment.

·                Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experienced with digital manufacturing systems or training databases.

·                Demonstrated experience coordinating training cycles (assessing needs, developing materials, planning, and evaluating training effectiveness).

·                Strong collaboration and communication skills, with a proven ability to partner with cross-functional teams and site leadership.

Preferred Qualifications

·                Bachelor's degree in Education, Human Resources, Business Management, or a related technical field.

·                5+ years of training or instructional coordination experience in a fast-paced food manufacturing, CPG, or highly regulated production environment.

·                Deep experience with digital manufacturing software (such as POKA) or NEXUS systems.

·                Practical understanding of Mars Supply Excellence (MSE) methodologies or lean manufacturing principles.

Competencies

·                Action Oriented

·                Plans and Aligns

·                Collaborates

·                Interpersonal Savvy

·                Manages Ambiguity

·                Drives Results

What can you expect from Mars?

·                Our Culture: Work with over 130,000 diverse and talented Associates, all guided by our Five Principles (Quality, Responsibility, Mutuality, Efficiency, and Freedom).

·                Our Purpose: Join a purpose-driven company where we are actively striving to build the world we want tomorrow, today.

·                Development: Best-in-class learning and development support from day one, including access to our in-house Mars University to maximize your career growth.

·                Compensation: An industry-competitive salary and comprehensive benefits package, including eligibility for the company bonus scheme.

Candidate Disclosures

·                For Internal Mars Associates: Please ensure you have discussed this opportunity with your current line manager prior to applying.

·                For External Candidates: This position is a permanent, full-time role.

Commitment to Equal Employer Opportunities

·                All qualified applicants will receive consideration for employment in accordance with applicable law and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other category protected under federal, state, and local laws.

Skills Required

  • High school diploma or GED
  • 4+ years of training, operations, or technical coordination experience in a manufacturing or production environment
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
  • Experience with digital manufacturing systems or training databases
  • Experience coordinating training cycles, including assessing needs, developing materials, planning, and evaluating effectiveness
  • Strong collaboration and communication skills with cross-functional teams and site leadership
  • Bachelor’s degree in Education, Human Resources, Business Management, or a related technical field
  • 5+ years of training or instructional coordination experience in food manufacturing, CPG, or a highly regulated production environment
  • Deep experience with digital manufacturing software such as POKA or NEXUS
  • Understanding of Mars Supply Excellence methodologies or lean manufacturing principles

Mars Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.

  • Healthcare Strength The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
  • Parental & Family Support Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
  • Retirement Support Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.

Mars Insights

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The Company
HQ: Mc Lean, VA
41,866 Employees
Year Founded: 1911

What We Do

For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.

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