Description
The Training Supervisor, Quality Assurance is responsible for supporting training initiatives to drive
operational efficiency and enhance workplace performance. This position is responsible for the
effective development and training for all team members. This position is responsible for assessing
developmental and process improvement needs to drive training and QA initiatives. This position is
responsible for developing and executing innovative strategies to ensure the organization has the
necessary skills and competencies to meet company business need.
Primary Responsibilities
Work with leadership and cross functional teams and individuals on training processes to
ensure training needs and requirements are met
Provide training, guidance and support to employees
Assess and monitor daily workflow to ensure timely completion of tasks
Develop, maintain processes to further enhance the training needs within the company
Create and revise procedures supporting the administration of training courses
Compile key metrics of training program and run management reports
Facilitate face-to-face training including new hire orientation, LMS administrator training,
and lab training
Act as first point of contact on technical, procedural, and policy questions
Continually refine and improve the training curriculum based on feedback from customers
and training evaluations
Perform other duties or special projects as assigned
This role works with PHI on a regular basis both in paper and electronic form and has access to
various technologies to access PHI (paper and electronic) in order to perform the job.
The employee must complete training relating to HIPAA/PHI privacy, General Policies and
Procedure Compliance training and security training as soon as possible but not later than the first
30 days of hire. Just maintain a current status on Natera training requirements.
The employee must pass a post-offer criminal background check.
Qualifications
3+ years of work experience in Clinical Laboratory or Biotech industry preferred or a relevant
combination of skills, education, and experience; 1-2 years leading small to mid-sized teams
Bachelor’s Degree in Life Sciences, Engineering, Software or equivalent
ASQ or SQA certification preferred
Knowledge, Skills and Abilities:
● Knowledge of CLIA/CAP/NYS regulations, ISO 13485 standard and/or FDA QSRs (21 CFR 820)
● Computer skills (MS Word, Excel, PowerPoint, etc.)
● Good technical writing and communication skills
● Independent worker, a self-starter with strong organizational and planning skills
● Has an ability to be productive and successful in an intense work environment
● Has the ability to work in a team environment and cross departmentally
● Ability to organize and manage multiple priorities
Compensation & Total Rewards
The compensation package listed is for 1st year OTE, which are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. On-target earnings (OTE) represent the total potential income an employee can earn by achieving 100% of their performance goals. It combines a base salary with commissions and serves as an estimated figure rather than a guaranteed amount, providing a guideline based on average performance outcomes.
This position is also eligible for additional compensation and benefits through Natera’s robust Total Rewards program, including:
- Comprehensive health benefits (medical, dental, vision)
- 401(k) with company match
- Generous paid time off and company holidays
- Additional wellness and work-life benefits
OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information:
- BBB announcement on job scams
- FBI Cyber Crime resource page
Skills Required
- Bachelor's degree in Life Sciences, Engineering, Software or equivalent
- 3+ years work experience in Clinical Laboratory or Biotech industry or equivalent
- 1-2 years leading small to mid-sized teams
- Knowledge of CLIA, CAP, NYS regulations, ISO 13485 and/or FDA QSRs (21 CFR 820)
- Computer skills: MS Word, Excel, PowerPoint and Learning Management Systems (LMS)
- Good technical writing and communication skills
- Ability to develop, maintain, and refine training curricula and procedures
- Ability to facilitate face-to-face training including new hire orientation and lab training
- Must complete HIPAA/PHI privacy, policy, and security training within 30 days and maintain training status
- Must pass a post-offer criminal background check
- ASQ or SQA certification
- Strong organizational, planning, and ability to manage multiple priorities in an intense environment
Natera Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Natera and has not been reviewed or approved by Natera.
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Healthcare Strength — Medical plan choice, fertility support, and free Natera tests for employees and families are emphasized alongside dental, vision, and life/disability coverage. These elements indicate robust core health coverage.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and equity is described as a significant part of compensation in some roles. This accessibility to ownership can meaningfully augment overall pay.
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Leave & Time Off Breadth — A flexible, no‑accrual PTO policy and parental leave are positioned as part of the package. This breadth suggests meaningful time‑off provisions are included.
Natera Insights
What We Do
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. Where some set out to build a test, we set out to achieve a mission: change the management of disease worldwide by using DNA testing to proactively inform treatment. Through a cfDNA technology platform approach, we've pioneered noninvasive testing in unlimited applications—each with their own potential to revolutionize care for patients. #TeamNatera includes clinicians, scientists, biostatisticians, researchers, and laboratory professionals from around the world. Our diverse teams blend a passion for patients with deep clinical, scientific, and technological roots. Natera’s tests are validated by more than 100 peer-reviewed publications that demonstrate high accuracy.
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