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Job Title: Training Sales Advisor
Location: Pretoria, South African (hybrid working arrangement with 4 days in office, 1 day work from home)
About this role:As a Sales Advisor for BSI's Training Team, you will promote and sell our ISO training solutions to both new and existing clients. Using a consultative approach, you will identify customer needs, recommend appropriate training programmes, and manage opportunities from initial enquiry through to close.
You will own the full sales cycle: prospect, qualify, advise, propose, close and grow accounts. Success in this role comes from building strong customer relationships and pipelines, self-generating and converting sales opportunities and driving growth through effective cross-selling and upselling.
Key responsibilities & accountabilities:
- Proactively engage with prospective customers through outbound calls, emails, and follow-up activities to generate new business opportunities.
- Consult with clients to understand their training and development needs and recommend suitable solutions from BSI's portfolio.
- Clearly communicate the benefits and value of BSI training courses, promotions, and learning pathways.
- Build strong relationships with customers, influencing and guiding them towards the most appropriate training solutions.
- Manage the full sales cycle, from lead generation and qualification through to conversion and enrolment.
- Maintain accurate customer records and sales activity within the CRM system.
- Track, nurture, and follow up on leads to maximise conversion opportunities and achieve sales targets.
- Consistently contribute to pipeline growth through effective prospecting, customer engagement, and account development.
To be successful in this role, you have:
Completed your Matric / Grade 12 certificate
2 - 4 years of proven experience in a sales or customer service role. Experience or knowledge in ISO standards is advantageous
Excellent communication and listening skills with a confident and courteous manner
To enjoy working with customers and building relationships
Good patience, persistence and persuasiveness, with flexibility and solution-driven
The perseverance and the ability to handle customer rejections
To be well-organized and thorough, especially under pressure
To enjoy working within a target-driven team environment
To understand and comply with the main KPIs required for telesales
Based in or near Pretoria, South Africa
Key Performance Indicators:
Average calls per day
Achieving weekly, monthly, quarterly, and yearly sales and revenue targets
Keeping CRM (SFDC) up to date and client records accurate
Networking with key accounts
Self-Generating Leads
*Please note: BSI is unable to provide visa sponsorship for this vacancy.
Do you believe the world deserves excellence?BSI (British Standards Institution) is the leading global standards and certification company, equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Renowned for its marks of excellence, BSI’s influence spans multiple sectors including Aerospace, Automotive, Built Environment, Food, Healthcare, and ICT. With over 81,000 clients in 172 countries, BSI is an organization which standards inspire excellence across the world.
As BSI celebrates 125 years of shaping standards, inspiring trust, and helping organisations perform better, there has never been a more exciting time to join us.
Grow your career and expand your skills and knowledge. At BSI, we offer opportunities to work across industries and across the globe. You’ll benefit from the different perspectives and experiences of your international colleagues, as well as ongoing training and development.
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About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Skills Required
- Completed Matric / Grade 12 certificate
- 2-4 years proven experience in a sales or customer service role
- Experience or knowledge of ISO standards
- Excellent communication and listening skills with a confident and courteous manner
- Enjoy working with customers and building relationships
- Patience, persistence, persuasiveness, flexibility and solution-driven mindset
- Perseverance and ability to handle customer rejections
- Well-organized and thorough, especially under pressure
- Comfortable working in a target-driven team environment
- Understand and comply with telesales KPIs
- Based in or near Pretoria, South Africa (hybrid: 4 days in office, 1 WFH)
- Experience using CRM (Salesforce/SFDC) or similar
BSI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BSI and has not been reviewed or approved by BSI.
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Flexible Benefits — Flexible benefits are positioned as part of the MyReward approach, allowing tailoring based on local eligibility and individual needs. Core elements like life assurance, income protection, and EAP access are framed as consistent pillars even as specifics vary by country.
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Leave & Time Off Breadth — Leave offerings are described as generous in certain markets, including annual leave starting around 27 days where that is standard and, in some U.S. postings, about four weeks of PTO plus a set holiday calendar. Additional time-off practices like occasional year-end office closure are also described as part of the overall package in some teams.
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Wellbeing & Lifestyle Benefits — Well-being support is presented as visible at the corporate level, including EAP access and expanded programs such as menopause support and mental-health first aid. Flexible work under “Smart Working” is repeatedly positioned as a work–life balance and inclusion lever that complements the total rewards package.
BSI Insights
What We Do
BSI is your business improvement partner. We have shaped best practice for over 100 years, partnering with organizations to accelerate progress and create impact for a fairer society and sustainable world
