Training Program Administrator

Posted 2 Days Ago
Be an Early Applicant
73134, Oklahoma City, OK, USA
In-Office
Senior level
Social Impact • Pharmaceutical • Telehealth
The Role
Develops, coordinates, delivers, and evaluates clinic-wide workforce training programs. Responsibilities include assessing needs, designing curricula and e-learning, facilitating orientation and advanced training, maintaining schedules and competency records, administering MedTrainer and Paycom systems, evaluating outcomes, supporting compliance, and collaborating with HR and department leaders on workforce development.
Summary Generated by Built In

Oklahoma City Indian Clinic (OKCIC) is a non-profit corporation that provides culturally sensitive health care to the American Indian population. OKCIC services include not only basic medical care but also dental, optometry, behavioral health, fitness, nutrition, and other family programs.

Our mission is to provide excellent healthcare to American Indians. We do this by putting people first, providing quality services, and maintaining our Integrity and Professionalism.

We are looking to add compassionate team players to our growing team as we continue to work toward our goal of becoming the national model for American Indian Health Care.

Oklahoma City Indian Clinic is currently seeking a Training Program Administrator to join our team! In this role, the Training Program Administrator will support clinic-wide workforce development by developing, coordinating, delivering, and evaluating effective training programs aligned with Joint Commission standards and OKCIC core values, policies, and procedures. Responsibilities include assessing training needs, developing instructional materials and e-learning programs, facilitating classroom and virtual training, coordinating training schedules and attendance, maintaining competency and training records, and evaluating training outcomes. The ideal candidate will be highly organized, detail-oriented, and an effective communicator with a strong background in instructional design, training delivery, and learning management systems.

Applicants claiming Indian Preference must complete the full application and must provide documentation verifying eligibility (such as a tribal enrollment card or Certificate of Degree of Indian Blood (CDIB)).

Job duties include, but are not limited to:

  • Conducts training needs assessments for new and existing employees.
  • Design, develop, and update training curricula, e-learning modules, and instructional materials.
  • Prepares, facilitates, evaluates, and documents classroom, virtual, and on-the-job training.
  • Develops training aids, including handouts and other instructional materials.
  • Provides new employee orientation regarding OKCIC core values, expectations, professional conduct, safety, confidentiality, and policies.
  • Facilitates advanced training programs, including leadership development, clinical compliance, and LEAN principles.
  • Audits and maintains instructional systems, including MedTrainer, to support accurate competency tracking and regulatory compliance.
  • Creates and maintains training schedules, attendance records, training assignments, and competency documentation.
  • Evaluates training outcomes and uses training data to identify opportunities for improvement and make recommendations to HR and clinic leadership.
  • Coordinates training logistics, including scheduling meeting rooms, equipment, and other resources.
  • Works with department leaders and HR personnel to identify training needs and develop appropriate training solutions.
  • Gathers feedback from employees and leadership to evaluate training effectiveness and identify additional training needs.
  • Promotes training opportunities and communicates the benefits of training to employees.
  • Maintains accurate and confidential training and competency records.
  • Enters data and runs reports from the Paycom HR system as needed.
  • Provides information regarding personnel policies and procedures while maintaining confidentiality and exercising sound judgment and discretion.
  • Assists with employee recognition events and other HR-related functions as needed.
  • Participates in clinic performance improvement activities and supports compliance with applicable standards, policies, and procedures.

The Oklahoma City Indian Clinic is a non-profit organization and not a federal employer. Indian preference hiring laws apply. The Clinic is a 501(c)(3) non-profit corporation and an Equal Employment Opportunity (EEO) employer. The Clinic adheres to all applicable laws prohibiting discrimination in employment, including protections based on race, color, sex, national origin, age, disability, religion, veteran status, and other characteristics as required by federal, state, or local law.

Qualifications
  • Must align with OKCIC vision, mission, and core values
  • Bachelor's degree in HR or related field required OR equivalent years of additional experience required (4 years HR/Training experience may substitute for the added degree requirement, bringing the total years of experience to 11 or more). 
  • 7-10 years of relevant comprehensive instructional design and delivery experience, preferably within a healthcare environment
  • Proven mastery of adult learning theories and deep, hands-on administration of complex Learning Management Programs/Systems. 
  • Strong verbal, written, and interpersonal communication skills
  • Computer proficiency in Microsoft Office and Google Suite
  • Professional Certification preferred: ATD Certified Professional in Talent Development, PHR, or SHRM-CP preferred.
  • Ability to facilitate large and small groups

Skills Required

  • Bachelor’s degree in Human Resources or a related field
  • Alternatively, 4 additional years of HR or training experience may substitute for the added degree requirement, bringing total experience to 11 or more years
  • 7–10 years of comprehensive instructional design and training delivery experience
  • Experience preferably within a healthcare environment
  • Mastery of adult learning theories
  • Hands-on administration of complex learning management programs or systems
  • Strong verbal, written, and interpersonal communication skills
  • Computer proficiency in Microsoft Office and Google Suite
  • Ability to facilitate large and small groups
  • ATD Certified Professional in Talent Development, PHR, or SHRM-CP certification
  • Applicants claiming Indian Preference must provide documentation verifying eligibility
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The Company
500 Employees
Year Founded: 1974

What We Do

Oklahoma City Indian Clinic (OKCIC) is a 501(c)(3) non-profit organization established in 1974 to provide culturally sensitive health and wellness services to American Indians in central Oklahoma. As a contractor of the Indian Health Service, OKCIC offers comprehensive care, including medical, dental, optometry, behavioral health, and pharmaceutical services, serving more than 23,000 patients from over 220 federally recognized tribes each year.

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