Training Operations Manager

Posted 2 Days Ago
Be an Early Applicant
Budapest, HUN
In-Office
Junior
Healthtech • Software
The Role
Manage end-to-end training operations for clinical studies: plan and coordinate eLearning and instructor-led delivery, liaise with clients, assign resources, track schedules and risks, resolve escalations, support onboarding of new team members, and drive process improvements across the Training Operations team.
Summary Generated by Built In

At Clario, part of Thermo Fisher Scientific, we develop regulated technology that helps unlock better evidence and improve patient outcomes worldwide. Our software platforms support clinical trials, diagnostics, and medical decisionmaking in highly controlled regulatory environments.

As Training Operations Manager, you will join Clario's Client Education team in Budapest and facilitate the setup, delivery, and management of end-to-end training services for the studies we support.

What We Offer

  • Competitive compensation and incentives

  • Private medical coverage and MetLife protection

  • Engaging employee programs

  • Hybrid working & home office allowance

  • OTP Szép Card

What You'll Be Doing

  • Managing training operations projects across all Clario product/service lines

  • Leading client meetings or attending with other operational teams to present company services and gather client/study requirements

  • Developing, reviewing & finalizing training plans & delivery schedules with client's internal Education Specialists and coordinating the assignment of Team resources with department managers

  • Update project management tool with resource assignments and communicate assignments to assigned project manager

  • Coordinate timelines within the Education team, maintain deliverable schedules

  • Identify potential risks to project milestones, communicate to assigned project managers & escalate as appropriate

  • Manage the deployment of eLearning curriculums for assigned studies as defined by standard work instruction

  • Manage the deployment of Instructor-led training via the Learning Management System as defined by standard work instruction

  • Addressing project related issues, ensuring timely resolution to escalations and maintain tracking documentation to monitor progress

  • Assist with training new members of the Training Operations team

  • Leading/contributing to key process improvement initiatives across the Training Operations team

What We Look For

  • Bachelor's degree or certification in human resources, education, business or area relevant to the clinical trial industry

  • Professional certifications regarding adult learning or project management are recommended but not required

  • Experience in managing client relationships across all professional levels

  • Excellent attention to detail, and strong organization & time-management skills with the ability prioritize tasks & manage workloads

  • Strong Creative and problem solving skills that can be implemented into internal improvement projects to enhance the delivery of services & meet the learning & education needs of clients

  • Effective verbal and written communication skills (English language)

  • Experience working within the Clinical Research / Pharmaceutical / Healthcare industry is highly desirable

  • We are open to applicants from all professional backgrounds but 2+ years’ experience working in Training Operations Management / in Project Management focused position (Project Associate / Project Coordinator / Associate Project Manager / Assistant Project Manager or similar) or a Clinical Research focused position (Clinical Research Associate / Study Coordinator or similar) is highly desirable

At Clario, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.

Skills Required

  • Bachelor's degree or certification in human resources, education, business or related field relevant to clinical trials
  • Experience managing client relationships across all professional levels
  • Strong attention to detail, organization and time-management skills with ability to prioritize
  • Effective verbal and written communication skills in English
  • 2+ years experience in Training Operations Management, Project Management-focused role, or Clinical Research role
  • Experience working within Clinical Research / Pharmaceutical / Healthcare industry
  • Professional certifications in adult learning or project management
  • Creative problem-solving skills for process improvement and service delivery enhancement

Clario Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clario and has not been reviewed or approved by Clario.

  • Leave & Time Off Breadth Time off is described as generous, including flexible PTO for some roles and up to 26–31 PTO days for eligible staff. The calendar includes 15 paid company holidays and a Winter Break.
  • Healthcare Strength Healthcare offerings include multiple medical plan options via Highmark with coordinated care navigation, plus dental and vision through established carriers. Employer HSA contributions and mental-health support broaden the package.
  • Inclusive Benefits Coverage Coverage highlights include domestic-partner eligibility, transgender-inclusive care, and HIV prevention/treatment. These inclusive elements are presented alongside broader inclusion commitments.

Clario Insights

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The Company
HQ: Philadelphia, NJ
6,733 Employees
Year Founded: 1972

What We Do

-- Clario has been named a Top Workplace by Energage for the 2022 Top Workplaces USA national awards. -- Clario generates the richest clinical evidence by fusing our deep scientific expertise and global scale into the broadest endpoint technology platform. By doing this, we empower our partners to transform lives. With almost 50 years of experience, 19,000 clinical trials, and 870 regulatory approvals, Clario has mastered the ability to generate rich evidence across a Trial Anywhere™ portfolio: decentralized (DCT), hybrid and site-based clinical trials. With 30 facilities in nine countries across North America, Europe, and Asia Pacific, Clario delivers the power of certainty. Partners ————— Clario brings the best of ERT and Bioclinica together to work alongside our partners to solve some of their biggest questions on topics such as: - eCOA vs. paper - Decentralized Clinical Trial (DCT) - Rescue a clinical trial - Broad endpoint technology: cardiac safety, imaging, respiratory And many more. People ———— We are so honoured to be named a 2022 Top Workplace by Energage. One of our leading values at Clario is People First Always. We help individuals build meaningful careers at Clario as they serve to help transform patients lives. Join us on this journey and check out our careers page: https://clario.com/careers/

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