The Training Officer-L&D supports the planning, coordination, delivery, and evaluation of employee learning and development initiatives. The role involves assisting with training programs, analyzing learning data, preparing training reports, and providing field coaching support to improve employee capabilities and performance. The intern works closely with teams to identify skills gaps, track training effectiveness, and support continuous improvement of workforce development activities.
- Support the development and implementation of training calendars and coordinate internal and external training programs.
- Assist with employee induction, refresher training, technical training, soft skills development, sales training, and compliance training sessions.
- Prepare and update training materials to ensure relevance and alignment with organizational needs.
- Collect, organize, and analyze training data, including attendance records, assessment results, and performance indicators.
- Identify skills gaps and provide insights to support targeted learning interventions and employee development.
- Evaluate training effectiveness and track the impact of learning programs on employee performance.
- Prepare weekly, monthly, and quarterly training reports, dashboards, and summaries for management review.
- Maintain accurate training records, databases, and documentation to support reporting and decision-making.
- Conduct field coaching visits with sales representatives and supervisors to observe performance and provide practical guidance.
- Provide on-the-job coaching to improve sales skills, product knowledge, customer engagement, and overall effectiveness.
- Develop and monitor coaching action plans to address identified performance gaps.
- Support continuous improvement initiatives related to training delivery, employee capability building, and performance enhancement.
Skills Required
- Experience supporting planning, coordination, and delivery of training programs
- Ability to develop and update training materials
- Experience collecting, organizing, and analyzing training or learning data
- Ability to prepare training reports, dashboards, and summaries for management
- Experience conducting field coaching visits and providing on-the-job coaching
- Experience maintaining accurate training records, databases, and documentation
- Ability to identify skills gaps and support targeted learning interventions
- Familiarity with induction, refresher, technical, soft skills, sales, and compliance training
What We Do
Jobberman is Nigeria's leading career development and recruitment solutions company, focusing on connecting qualified job seekers with verified employers. Headquartered in Lagos, Nigeria, the company operates as an online job marketplace and career portal. It provides comprehensive online career development support, training services, and personalized HR solutions designed to empower job seekers and assist employers in finding the right talent.
