Responsibilities
- 新入社員のためのオンボーディングトレーニングセッションを主導する方法について、店舗マネージャーをサポートし、訓練する
- 日本のリテールシニアマネージャー、APACのリテールディレクター、グローバルチームと協力して、個人とチームの両方のトレーニングニーズを特定する
- ビジネスメトリクスを推進するために、リテールチームをトレーニングに導く
- さまざまなリテールトレーニング技術（例えば、ゲーミフィケーション、ケーススタディ、グループ活動）を適用する
- 実際の店舗での体験シナリオを模擬するために、魅力的なロールプレイアクティビティを組成する
- 常にトレーニングカリキュラムと資料のアーカイブを取る
- リテールトレーニングに関して、将来のマーケット計画をサポート
- ARC'TERYXのリーダーシップコードと価値観に従って、模範を示す
- Support and Train Store Managers in how to lead onboarding training sessions for new hires
- Determine training needs both for individuals and teamsin partnership with the Retail Senior Manager of Japan, Retail Director for APAC, and Global teams
- Lead the retail team in trainings to support driving business metrics
- Apply various retail training techniques (e.g. gamification, case studies and group activities)
- Organize engaging role-playing activities to simulate real life, in store experience scenarios
- Maintain updated records of training curriculum and material
- Support market planning for the future in regards to retail training
- Lead by example following our ARC’TERYX leadership code and values
Requirements
- 必要に応じて出張し、日本全国のリテール店舗を訪れることができること
- 対面活動の実施やeラーニングプラットフォームの利用を含む、包括的なトレーニングサイクルを管理する能力
- 優れたプレゼンテーションスキル
- 従業員を鼓舞してリテールの売上目標を達成させる能力
- 欧米ブランドにてリテールチームを指導するリテールトレーナー、リテール営業トレーナー、または同様の役割としての職務経験があり、リテールチームを率いた経験がある方が望ましい
- リテール・小売業界での経験
- ネイティブレベルの日本語スキル必須
- ビジネスレベルの英語スキル
- 一般的なIT / PCスキル、Excel、Word、PowerPoint
- Availability to travel and visit our retail stores, as needed
- Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms
- Excellent presentation skills
- Ability to motivate employees to achieve retail sales targets
- Work experience as a Retail Trainer, Sales Trainer, or similar role leading a retail team in western brands preffered
- Experience in retail industry
- Native-level fluency in Japanese is a mandatory requirement
- English skill (Business level)
- General IT / PC Skill, Excel Word, Power point
Top Skills
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running.
Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories.
In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
