Training Manager

JOIN OUR TEAM!

At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 16,000 stores in 29 countries, serving almost 9 million customers every day. In total, more than 150,000 people work in our stores and offices.  We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.   Are you ready to grow your career? Let's grow together!

Department: Human Resources & Training

Location: On-site; Calgary, AB (#400, 229 - 33rd Street NE Calgary, Alberta T2A 4Y6)

Type of Employment:  Permanent, Full Time (40 hours)

THE ROLE

We are currently hiring for a Training Manager to join our Western Canada Training Team. Reporting to the Director of Human Resources – Western Canada, the Training Manager will be responsible for the recruitment and training of new and existing Independent Store Operators and corporate store managers. In this role the Training Manager will also support the design, development and delivery of new training programs and resources in collaboration with operations and other internal stakeholders to support Western Canada business goals.

WHAT YOU’LL DO

Excited to embark on a journey with us? Here's a breakdown of the key responsibilities in this role:

• Shortlist, interview and train new Store Operators in partnership with Operations.
• Design and deliver new training programs and resources based on business priorities and needs.
• Work with managers to address learning issues, instruction problems, or new educational needs.
• Develop online training using Articulate 360, demonstrating adult education best practices.
• Monitor training programs and manuals to ensure that they are effective and up-to-date, making updates as required.
• Facilitate in-person and online training sessions during the year according to federal, provincial and corporate guidelines.
• Schedule training sessions and manage course enrolment.
• Support Market Managers, and Store Operators in the field, by training at store locations, ensuring support is being provided to achieve training objectives.
• Maintain understanding of new educational training techniques and methods.
• Manage, coach, mentor and develop a small team of Quality Assurance Specialists / Field Trainers.

WHAT YOU’LL NEED

We want you to join our team! Here's what we're looking for:

Education

• Diploma and/or Bachelor’s degree in Business, Human Resources or Adult Education, or relevant experience is preferred.

Experience:

• Minimum 2 years related experience preferred.

• Experienced in full-cycle recruitment preferred.
• Retail industry operations experience knowledge a strong asset.

Knowledge and skills:

• Digital learning development and delivery, and experience with Workday and Articulate 360 is an asset.
• Ability to prioritize and work effectively within stated timeframes and deadlines.
• Strong problem solving and troubleshooting skills.
• Excellent verbal and written communication, interpersonal and organizational skills.
• Strong presentation and public speaking skills.
• A valid drivers license.
• Ability to travel (40-60%). 

WHY YOU SHOULD WORK HERE:

At Couche-Tard/Circle K, we believe that our team members are the heart and soul of our business. When you join us, you're not just getting a job – you're becoming part of a vibrant community where your talents are valued, your growth is nurtured, and your contributions make a real difference. Here's why you'll love working with us:

Benefits package:

• Group Insurance Program: Stay healthy and happy! Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care, long-term disability, life insurance, health spending account)
• Pension Plan: Plan for your future and retire with peace of mind with our pension plan, helping you build a secure financial future.
• Share Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Couche-Tard/Circle K.
• Paid Time Off: Recharge and rejuvenate with paid time off, including vacation days, sick days, and personal days to help you maintain a healthy work-life balance.

Additional Perks:

• Employee Discounts: Enjoy exclusive discounts on our products and services, making it even easier to fuel up and stock up on your favorite goodies.
• Training and Development: Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses.
• Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication.
• Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential.
• Scholarship Program: Invest in your education and future success with our scholarship program, available not only to our employees but also to their children. We're committed to supporting your lifelong learning journey and empowering you to achieve your academic and career goals.

INTERESTED? You are only a few clicks away from joining an exceptional company! Visit our careers page at https://workwithus.circlek.com/ca/en to submit your application. We can't wait to hear from you!

At Couche-Tard/Circle K, we're committed to fostering an inclusive and diverse workplace where everyone is treated with respect and dignity. We welcome individuals from all backgrounds and walks of life to join our team and contribute their unique perspectives and talents.

We thank all candidates for their interest in this position. Please note that only selected candidates will be contacted for further steps in the hiring process.

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.