Training Manager

Posted 6 Days Ago
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Amarillo, TX, USA
In-Office
Senior level
Information Technology • Professional Services • Security • Defense
The Role
Leads training, certification, compliance, and readiness programs for security personnel across multiple sites. Develops training plans, curricula, schedules, and tracking systems; manages onboarding, firearms and emergency response training; audits records and inventories; coordinates instructors, vendors, and corporate stakeholders; supports tactical instruction and emergency drills; and reports training status to leadership.
Summary Generated by Built In
Job Summary & Responsibilities

Position Overview

The Training Manager leads the development, implementation, and ongoing management of a comprehensive training program that ensures all Security Protective Officers (SPOs) across the contract are fully trained, certified, and qualified in accordance with contract requirements and applicable federal and state regulatory standards. This role serves as the central authority for training and compliance for both prime and subcontracted personnel across multiple sites, supports tactical training initiatives, and contributes to enterprise-wide training strategy.


RESPONSIBILITIES

  • Serve as the contract lead, providing operational direction and supporting program accountability.

  • Develop, maintain, and implement the Contractor Training Plan to support contract compliance and operational readiness.

  • Create and maintain a master training calendar and an enterprise-wide system for tracking training completion, certifications, and renewal requirements.

  • Participate in quarterly Program Management Reviews with corporate leadership and other stakeholders, providing training updates and identifying priorities.

  • Maintain active oversight of program training, compliance, and certification, ensuring leadership remains informed and consulted on key developments, issues, and updates.

  • Perform heavy work requiring up to 200 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

  • Work in environments involving potential hazards, including moving mechanical parts, moving vehicles, electrical current, high heat, and chemical exposure.

  • May be required to be fitted for and/or wear a respirator.

  • Must be able to stand for extended periods, often without breaks, and may be required to climb stairs or ladders and walk on inclines and uneven terrain.

Curriculum & Certification Management

  • Develop training syllabi and maintain accurate, current instructional materials for required courses and certifications, including State of Texas armed security requirements, American Heart Association (AHA) courses, and Emergency Response Team (ERT) training.

Instructional Support & Delivery

  • Serve as a backup instructor across all training areas for which qualified, ensuring continuity of instruction.

  • Support site-specific training by ensuring Post Orders, alarm response procedures, and emergency drills are thoroughly documented and reinforced through monthly practice.

Compliance & Auditing

  • Conduct regular audits of training centers, individual training records, firearms inventory logs, course rosters, and sign-in sheets to verify accuracy, identify gaps, and support compliance.

Coordination with Corporate Academy & Vendors

  • Manage new-hire onboarding, certifications, firearms training, and monthly training schedules in coordination with the Corporate Academy and program stakeholders.

  • Coordinate with external vendors to organize and deliver specialized training programs, including ERT academies and TI simulator training.

Leadership & Administration

  • Lead the development of a cohesive training strategy that strengthens mission readiness, supports officer development, and promotes consistent performance across sites.

  • Prepare and submit purchase order requisitions for training-related purchases to support timely access to required materials, equipment, and services.

QUALIFICATIONS

  • At least 5 years of recent, relevant training experience within law enforcement, the military, or private security services.

  • Instructor certifications in First Aid, CPR, AED, Firearms, Defensive Tactics, Baton, and OC Spray.

  • Advanced proficiency in Microsoft Office and training documentation systems.

  • Exceptional organizational, communication, and compliance auditing skills, with strong attention to detail and the ability to manage competing priorities across multiple sites.

BENEFITS                                                                         

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace.

Skills Required

  • At least 5 years of recent, relevant training experience in law enforcement, the military, or private security services
  • Instructor certifications in First Aid, CPR, and AED
  • Instructor certification in firearms
  • Instructor certification in defensive tactics
  • Instructor certification in baton
  • Instructor certification in OC spray
  • Advanced proficiency in Microsoft Office and training documentation systems
  • Exceptional organizational, communication, and compliance auditing skills
  • Strong attention to detail and ability to manage competing priorities across multiple sites
  • Ability to perform heavy work, including moving up to 200 pounds occasionally
  • Ability to work around moving vehicles, electrical current, high heat, chemicals, and other potential hazards
  • Ability to wear a respirator when required
  • Ability to stand for extended periods and climb stairs or ladders

Constellis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Constellis and has not been reviewed or approved by Constellis.

  • Leave & Time Off Breadth — Structured PTO starting around 15 days per year, increasing with tenure, plus 12 company holidays establishes a predictable time-off baseline. This design provides clear accrual growth with tenure.
  • Retirement Support — A 401(k) is available at hire for eligible employees with contributions adjustable at any time. This offers accessible retirement saving even as terms may differ under collective bargaining agreements.
  • Career-Linked Recognition & Rewards — Programs include short-term incentive pay, SPOT awards, and an annual Employee Excellence Award of $5,000. These mechanisms add cash recognition beyond base pay when available.

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The Company
HQ: Herndon, VA
7,000 Employees
Year Founded: 2010

What We Do

Constellis is the largest and most diverse non-financial risk management company in the United States, providing operational support and risk management services to safeguard people and infrastructure globally.

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