Training Manager

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers.  CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

Manages the training and employee development functions within the warehouse.

Responsibilities:

• Implements training and development policies and programs, which may include technical training, management or organizational development, safety training, train-the-trainer programs, or learning management.
• Leads and supports a team responsible for implementing training initiatives, assisting with processes and implementations to ensure effective execution.
• Craft tailored training solutions that cater to the unique requirements of employees across all levels.
• Monitor employees to assess the effectiveness of training programs and ensure continual refreshers are provided to meet any additional training needs.
• Ensure accurate maintenance of all safety certification records.
• Maintain accurate documentation for all training programs and modules.
• Write SOPs and deliverables for workplace efficiency and safety and ensure that each member is aware of associated rules and effectively train against SOPs, work instructions and job aids.
• Coordinate with other functional groups to assess, review, and develop Standard Operating Procedures (SOPs) and deliverables to enhance workplace efficiency and safety. Ensure team members are fully informed of relevant rules and proficiently trained on SOPs, work instructions and job aids.
• Oversees employee training facilitation, maintenance of training records, and ensures the scheduling and execution of weekly one-on-one meetings with new selectors.
• Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
• All other duties assigned, based on the business the warehouse supports.

Required Skills and Experience:

• 5+ years of management training experience, preferably in a warehouse or logistics environment.
• Detail-oriented with strong organizational skills, capable of maintaining accurate documentation and records.
• Proven ability to develop and deliver engaging training sessions that drive knowledge retention and application.
• Ability to work collaboratively with cross-functional teams and adapt to changing priorities in a fast-paced environment.
• Proficient in managing a demanding workload, prioritizing tasks and consistently meeting deadlines.
• Strong leadership and interpersonal skills, with the ability to effectively communicate, motivate, and influence individuals at all levels of the organization.
• Proficiency in MS Office and report preparation.
• Effective problem-solving abilities and decision-making skills, with a strategic mindset and a focus on results and continuous improvement.

Preferred Skills and Experience:

• Knowledge of warehouse operations and warehouse management systems.
• General knowledge of OSHA Standards.
• Experience working with UKG and Kronos.
• Experience in supervising temporary staff.
• Ability to think strategically and conceptually.

Educational Requirements:

• Associate degree

Physical Demands and Working Conditions:

• Warehouse environment

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health, Dental, Vision, & Prescription Coverage
• Paid holidays, vacation, & sick/personal time

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement

Work Authorization

• United States (Required)
• Must be 18 years of age

Apply today to join our dynamic team!  CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years.  Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.  

This position does not qualify for visa sponsorship.

As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team. We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. You may request an alternative evaluation method or accommodation by contacting [email protected].

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