Training Lead

Lead learning that drives change and capability.

As Anglicare continues to deliver services that enrich lives and strengthen communities, we are seeking an experienced Training Lead to support the successful delivery and adoption of the Thread Program across our organisation.

As Training Lead, you’ll play a key role in designing and delivering high‑quality learning solutions that enable staff capability, confidence and effective change adoption. You’ll be welcomed into a compassionate, respectful and purpose‑driven organisation where we don’t just talk about values — we live them.

About the Program

The Thread Program is a key initiative within Community and Mission (CaM) focused on improving client connection and service delivery. It brings together several projects and a new Salesforce CRM to simplify processes, strengthen collaboration and support a more seamless client experience across CaM services.

Your Opportunity

This is a full‑time, maximum‑term contract (12 months) within the Thread Program, working in close partnership with the Business Product Owner, Thread Program team and key stakeholders.

Working collaboratively with Subject Matter Experts, Change Managers and external implementation partners, you will oversee the design, development and delivery of learning solutions that support the successful rollout of program deliverables, including the Salesforce platform, operating model, processes and procedures.

About the Role

As the Training Lead, you will provide end‑to‑end leadership across learning needs analysis, design, development, delivery and evaluation. With strong learning expertise, attention to detail and a collaborative approach, you will:

• Conduct training needs assessments to identify learning gaps and requirements aligned to program priorities

• Work closely with the Business Product Owner, Thread Program team, Subject Matter Experts and vendors to define and validate learning requirements

• Design and develop engaging eLearning, instructor‑led and blended learning solutions aligned to adult learning principles

• Translate system functionality, processes and procedures into clear, practical and role‑relevant learning

• Support the implementation and rollout of learning materials via the LMS and Connect intranet

• Monitor learner engagement and evaluate the effectiveness of learning programs

• Analyse feedback and learning data to drive continuous improvement

• Prepare regular reporting on learning engagement, effectiveness and adoption

What You’ll Bring

You are a confident, collaborative learning professional with strong instructional design expertise and experience supporting change initiatives. You will bring:

• A relevant tertiary qualification in learning design, education or a related discipline

• Minimum five years’ experience in eLearning instructional design, ideally within aged care, healthcare or a regulated environment

• Strong knowledge of adult learning principles and instructional design methodologies

• Experience using digital authoring tools to create engaging learning content

• Strong analytical, organisational and problem‑solving skills

• Excellent written and verbal communication skills

• A collaborative approach and ability to work effectively with diverse stakeholders

Why Anglicare?

We provide meaningful opportunities and choice — both for the individuals and communities we support, and for the people who make it happen.

At Anglicare, you’ll enjoy the security, stability and opportunities that come with a strong, well‑established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds.

In addition, you’ll benefit from:

• Flexible work options to support work–life balance

• Salary packaging benefits — up to $15,900 tax‑free income plus $2,650 for meals and entertainment

• Ongoing professional development and learning opportunities

• Exclusive discounts with over 400 retailers

• Employee Assistance Program and Fitness Passport with access to over 800 gyms

Are You Ready for a Career That Means More?

To apply, click Apply or submit your CV and a cover letter.
All applicants will receive a response.

Anglicare is as wonderfully diverse as the communities we support. While we are guided by Christian‑based values, our team includes people of all faiths and backgrounds who share our commitment to serving others.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.