Training Lead

Training Lead

Join our team at FSS and enjoy comprehensive benefits including but not limited to:

• Tuition Reimbursement
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Well-Being Program
• Paid Time Off (PTO)
• Bereavement Leave
• 12 Paid Holidays
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Short & Long-Term Disability Coverage
• Employee Discounts
• 401k Plan with 3% Employer Contribution

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Job Summary:

The Training Lead is responsible for providing professional development with the Training Department Specialist and work closely with the USF Training Department to ensure successful performance and contract outcomes. Additional responsibilities may include: cross training in P.R.I.D.E., development of workshops and curriculum to meet the training needs of the agency. 

Essential Duties

• Take the lead on coordinating training with USF to ensure successful performance outcomes that comply with contract measures. This includes ensuring a knowledgeable and confident workforce through coordination of training activities.
• Provide support and back up to trainer facilitating orientation and direct training as required based on the modules developed for P.R.I.D.E and In Service training. Cross train and participate in the development and delivery of in-service training including any statewide mandatory training that may be required for the district or region. The trainer should be willing to cross train in needed areas to balance the training team when necessary.  The position requires production of Captivates (Audio/Video Recordings) for the Training Library.  Utilization of E- Learnings, Role Plays, iMeet, and Captivate videos are essential. The ability to engage the trainees through icebreakers, openers, energizers and creative methods that facilitate learning.   
• Participate in required train-the-trainer sessions and other trainings to enhance performance. 
• Review and prepare material prior to each training class to ensure there have been no changes to law or policy that may impact training. Research resources and materials that will allow for the enhancement of the training including networking with community resource representatives who may be available to provide training to our trainees. Arrange for the training room environment including set up and materials.
• Knowledge of the agency Model of Practice is important and will be included in the PRIDE Training. The Trainer must also summarize the information and document all contacts.
• Participate in individual and group meetings with the supervisor to provide feedback and receive new information. Meet with service and quality assurance personnel to identify training needs. Participate in staff conferences and curricula development to develop and improve training programs.
• Engage adult learners, utilize adult learning theory and implement instructional design principles.
• Administer specific assessments for the purpose of evaluating the competency level of the new Child Protection Professional.
• Develop Individual Learning Plan(s) with the Child Protection Professional 
• Provide group and individual supervision and provide constructive feedback.
• Deliver training in Florida’s automated child welfare information system, Florida Safe Family Network (FSFN). 
• Explicitly focus all trainings/instruction or workshops on the transfer of classroom skills to the work environment. 
• Research best practice models in child welfare. Provide a diverse array of training through the use of classroom instruction, webinars and self-paced training.
• Ability to apply a variety of instructional techniques including role playing, simulations, team exercises, group discussions, videos, lectures to real work situations and debrief activities to arrive at learning outcome.
• Develop and design innovative approaches to the delivery of on-going in-service trainings.  Ensure that instruction complies with Florida Statute and Administrative codes.
• Ensure competence and fidelity in training objectives for FSS Pasco & Pinellas system of care models which includes but is not limited to: Family Team Conferencing, Solution Based Case Work and Permanency Round Table.
• Participate in training work groups and committees that enhance the Child Protection Professional work performance and produces positive outcomes.
• Evaluate the impact of training on case management and ensure that evaluation data are used to identify areas where improvement is needed.
• Maintain a pulse on state and local initiatives in order to ensure that ongoing training opportunities mirror best practice. 

Education:    

Bachelor’s degree from an accredited college or university in Social Work or related required or three years’ experience in child welfare training along with case management experience.

Experience:    

Three years professional experience in child welfare with at least two years in a dependency related position and formal experience in trainer/teacher related activities (developing curriculum, presentation construction, training facilitation, etc.).

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The qualifications listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Ability to:

• Lead the training team and work closely with the USF training team.
• Understand and apply best practice standards to service delivery.
• Work independently.
• Train individuals or groups of people.
• Evaluate and analyze training data.
• Prepare a variety of written training materials such as lesson plans, curricula, performance evaluations or reports.
• Communicate effectively with staff and classroom participants.
• Write reports and correspondence.
• Speak effectively before small and large groups.
• Communicate in a way that supports learning.
• Solve practical problems and deal with a variety of variables with a minimum of direction.
• Interpret a variety of instructions furnished in written or oral form. 
• Interpret and answer classroom participant questions.
• Use discretion and judgment consistently without immediate direction or supervision.  

Advanced Knowledge of:

• Child protection and preservation programs.
• Principles and techniques of effective communication.
• Principles of human behavior, learning and communication.
• Principles, methods and techniques of training and instruction.

Skills:

• Communication skills
• Basic math skills.
• Basic computer skills. 

Licensure, Certification, and/or Registration:    

Current knowledge of Florida's Child Protection system. Must have a valid driver’s license and reliable transportation.

Other Requirements:    

• Clear a Level II Background screening (Live Scan) in which your fingerprints will be used to conduct the screening. Please see the link with further details: https://info.flclearinghouse.com
• Clear a reference check 
• Clear a local background check from the County in which you reside 
• Clear a substance abuse screen.
• Provide a copy of all degrees prior to your first day of employment 
• Clear a Motor Vehicles Records check and must be insurable under the company’s automobile policy. 
• Provide copy of automobile insurance. 
• Provide proof of and maintain a minimum personal auto liability insurance level $100,000/$300,000 if deemed to be a driving risk. 
• Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit www.dhs.gov/e-verify) 

FSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. FSS is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require a reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at [email protected].