At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Summary
We’re seeking a dynamic and engaging Training Facilitator to join our Learning & Development team. This role requires a confident public speaker who can deliver in-person and virtual training sessions, troubleshoot issues in real time, and ensure that each employee begins their journey with clarity, confidence, and support. The ideal candidate is a confident presenter, an independent self-starter, and a trusted professional who brings warmth, clarity, and polish to every interaction.
Hiring Range: $50,000/year
Key Responsibilities
- Facilitate interactive and informative onboarding and training sessions for case staff, both in person and virtually
- Foster a welcoming and professional environment that reflects the firm’s core values and commitment to excellence while clearly communicating expectations and procedures to learners
- Monitor attendance and maintain accurate training records, ensuring compliance and documentation are consistently up to date
- Prepare and submit session summaries and reporting on attendance, engagement, and feedback
- Serve as the primary point of contact during training sessions, offering real-time support and guidance to participants
- Troubleshoot basic technical issues with Zoom, Microsoft Teams, or other training tools, escalating when necessary
- Collaborate with Learning & Development and department leaders to ensure training content remains accurate, relevant, and aligned with firm standards
- Continuously seek opportunities to improve delivery methods and participant engagement
- Represent the firm with professionalism and confidence when interacting with employees at all levels of the organization
Qualifications
- Proven experience facilitating professional training, onboarding, or public speaking in a corporate or legal environment
- Exceptional communication and presentation skills with a warm, professional presence
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Comfortable troubleshooting basic technical issues and responding flexibly in dynamic situations
- Familiarity with virtual collaboration tools, including Zoom and Microsoft Teams
- Ability to think on your feet, problem-solve in real time, and maintain composure under pressure
Preferred Qualifications
- Prior experience in a legal setting; experience in personal injury law strongly preferred
- Proven ability to communicate effectively and professionally across all levels of an organization, including attorneys and executives
- Familiarity with adult learning principles, instructional design, and training material development
Location: This position will be based in either our Orlando, FL or Brooklyn, NY office
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Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
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What We Do
John Morgan became a lawyer with a simple mission: To fight for the people, and not the powerful. After experiencing firsthand the perils of choosing the wrong lawyer and representation after his brother Tim was paralyzed, he dedicated his life to helping people so that no one should ever have to go through what his family endured.
Tim was just a teenager when he was working as a lifeguard at Disney World when he suffered a spinal injury that left him confined to a wheelchair for the rest of his life. The Morgans made a life altering decision and they hired the wrong lawyer, who was by no means qualified to take on such a large corporation and their army of lawyers. As a result, Tim never got the compensation he deserved.
This experience left John outraged and determined to level the playing field for all people who, like his brother Tim, were injured or mistreated by big and powerful corporations. John decided to become a lawyer, and the rest is history.
Since 1988, Morgan & Morgan has been fighting for the people. Every client who walks through our doors is treated the same way John wished his family would have been treated all those years ago. No one, no matter who they are, or where they’re from, should ever feel powerless when fighting for the justice and compensation they deserve.
With $20 Billion dollars recovered for our clients, offices across 50 states + Washington D.C. and an army of over 1,000 attorneys - we are everywhere for everyone.
All law firms are not the same. There’s only one Morgan & Morgan.
