Training Coordinator

ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kalamazoo, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time.

We are seeking a Training Coordinator / Master Trainer to become an integral part of our team! You will learn and conduct training programs to improve individual and organizational performance both by example and in training.
We are looking for a Training Coordinator / Master Trainer that will be responsible for facilitating and managing our Training Program. The Training Coordinator is responsible for developing, implementing, sustaining and driving continuous improvement for their team and marketing campaigns while having fun in our fast paced environment.
This position will be responsible for administrative tasks associated with training, including all prep work, maintaining training calendars, maintaining participant records (e.g., test scores, evaluations and attendance), and post-training duties and ensuring learning is evaluated with post-training surveys.
An ideal candidate for this position is a candidate who is detail orientated, organized, tenacious, and willing to drive improvement through a robust training program. This candidate should be willing to spend time in office and in the field.
Responsibilities:
·         Implement training programs focused on individual performance
·         Develop training initiatives and strategies to improve organizational performance
·         Provide leadership and direction to team members
·         Develop/implement appropriate training curriculum and measure training effectiveness
·         Maintain training checklists and records
·         Conduct new hire orientation sessions
·         Survey employees and managers to determine training needs and desired results

Qualifications:
·         Previous experience in training, customer service, or other related field
·         Ability to build rapport with trainees
·         Excellent written and verbal communication skills
·         Strong presentation skills
·         A good sense of humor and high energy personality

A member of the Human Resources Department will be contacting qualified applicants within 72 hours of receipt of their application.