Training Coordinator

The Training & Performance Coordinator supports the Golden OPTIC team by designing and delivering staff training programs, monitoring branch performance, and helping ensure consistent processes across all locations. This role is highly collaborative and requires frequent travel to provide on-site coaching and support, ensuring seamless service delivery to our parent company, Dream Finders Homes, Inc. (NASDAQ: DFH), in a manner compliant with Golden Dog Title & Trust policies and procedures.

Essential Duties and Responsibilities:

· Travel to branch offices to provide on-site training and operational support.

· Maintain and update SOPs, training manuals, and reference materials.

· Track training completion, certifications, and staff development progress.

· Monitor branch performance metrics and share insights with the OPTIC Manager.

· Translate audit findings into targeted training opportunities.

Minimum Requirements:

· 2--3 years in training, operations support, or title/escrow experience.

· Strong communication, coaching, and presentation skills.

· Ability to simplify complex processes into practical learning.

· Organized, proactive, and comfortable with frequent travel.

· Familiarity with title operations and compliance standards preferred.

· Proficiency with SoftPro and MS Office/Excel reporting.

Work Environment:

· The work environment is representative of an office setting

· The noise level in the work environment is usually quiet to moderate

· Reasonable accommodation can be provided to enable employees with disabilities to perform the described essential functions of the job.

Physical Demands:

While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies. Employee also may have to drive to perform assigned job duties.

In addition, the employee is occasionally required to stand, walk, reach with their arms and hands, and to stoop, kneel or crouch. Reasonable accommodation can be made to enable employees with disabilities to perform the described essential functions of the job.

Note: This document describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

Equal Opportunity Employer

$105,000