The Role
Coordinates government training programs by managing course schedules, enrollments, facilities, materials, student communications, learning databases, account access, evaluations, SOPs, and status reporting. Supports instructors and Government Curriculum Managers, tracks student pre-work and completion, resolves participant issues, coordinates VTC functionality, and handles visitor requests and uncleared personnel escorts. Requires strong organization, attention to detail, Microsoft 365 proficiency, relevant training database experience, and TS/SCI clearance with polygraph.
Summary Generated by Built In
We are actively hiring a Training/Course Administrator w/ TS/SCI clearance and polygraph to join our Engineering Services and Solutions Division, working in Annapolis Junction, MD.
You will be responsible for providing program support to our expert course instructors, to include:
Qualifications: Familiar with Virtual Learning databases, Question Mark, Blackboard, MyGovLearn. and the badging system AccessNsite, proficiency with Microsoft360, Excel, Word, and PowerPoint, and deep intangibles including organization, attention to detail, and time management. BS Degree and 3 years relevant experience, or 7 years relevant experience in lieu of.
The target salary range for this position is $75,000 - $95,000
You will be responsible for providing program support to our expert course instructors, to include:
- Consolidate, coordinate and distribute training related inquiries from both internal and external customers to the appropriate Government Curriculum Manager
- Coordinate use of facility space, tools, and equipment for faculty and speakers
- Confer with Government Curriculum Managers, instructors, and the Government in verifying course and instructional requirements
- Collaborate with faculty to ensure the availability of course materials for web-based training, self-paced training, and platform-based training
- Ensure Video Teleconferencing (VTC) equipment is functioning, to allow Global Sites to participate in the learning event, as required
- Process application packages, enroll non-Agency (external) students, ensure student receipt of learning materials and information
- Track completion of student pre-work in Government databases
- Escort uncleared personnel, Submit Visitor Requests (VRs)
- Create and print student sign-in sheets and rosters
- Coordinate training related inquiries with Government Point of Contact
- Submit IT tickets to establish instructor and student accounts
- Maintain course schedule and provide enrollment information to the Government Curriculum Manager as required
- Notify the Government POC of no-shows
- Prepare and maintain Standard Operating Procedures (SOPs) as directed by the Government
- Prepare and maintain soft copy course folders
- Address, in coordination with the Government, student issues pre-course, during, and post-course
- Distribute/Collect Program Evaluation Assessment Key (PEAK) forms/evaluations, as necessary
- Create, compile and distributes Monthly Status Reports, for Government Curriculum Managers
Qualifications: Familiar with Virtual Learning databases, Question Mark, Blackboard, MyGovLearn. and the badging system AccessNsite, proficiency with Microsoft360, Excel, Word, and PowerPoint, and deep intangibles including organization, attention to detail, and time management. BS Degree and 3 years relevant experience, or 7 years relevant experience in lieu of.
The target salary range for this position is $75,000 - $95,000
Skills Required
- Familiarity with virtual learning databases
- Experience with Questionmark
- Experience with Blackboard
- Experience with MyGovLearn
- Experience with AccessNsite badging system
- Proficiency with Microsoft 365, Excel, Word, and PowerPoint
- Strong organization, attention to detail, and time management
- Bachelor of Science degree and 3 years of relevant experience
- Seven years of relevant experience in lieu of a Bachelor of Science degree
- TS/SCI security clearance with polygraph
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The Company
What We Do
Acclaim Technical Services is a leading language, operations, and technology services company supporting U.S. Federal agencies, specializing in intelligence analysis, software engineering, and systems engineering for the defense and intelligence communities.
