Training & Capability Specialist

Who are we: 

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. From global icons like Johnnie Walker, Guinness and Tanqueray to local favourites like Bundaberg Rum, Mr Black & Ello, we create brands consumers love. Bring your passion and use your curiosity as you explore, collaborate and innovate. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future. 

Join us to create a career worth celebrating. 

About the Function: 

Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world. 

With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships. 

It’s fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers’ hands, you’ll play a role in delivering the brands people know and love. 

About this role

The Training and Capability Specialist is responsible for supporting the development, deployment and governance of training, capability and standard operating processes across Diageo Australia’s manufacturing operations.

The role ensures employees have the right knowledge, skills, SOPs, training records, systems access and learning support required to perform safely, consistently and in line with Diageo standards. It plays a key role in maintaining training compliance, improving capability, supporting Manufacturing Excellence, and embedding standard ways of working across operational teams.

The role works closely with Manufacturing Excellence, Operations, Governance, Quality, Safety, Engineering, HR, frontline leaders and Training & Systems stakeholders to ensure training materials, SOPs, skills matrices, records and learning systems are accurate, current, accessible and fit for purpose.

The role is critical to building a capable, compliant and continuously improving manufacturing workforce, supporting safer operations, stronger performance, faster speed to competency and sustained adoption of Diageo’s Manufacturing Excellence practices.

Role Responsibilities: 

1. Maintain Training Governance, Records and Compliance

Own the coordination and maintenance of training records, SOP completion, training matrices, competency documentation and compliance evidence. Ensure training data is accurate, audit-ready and aligned to site, regulatory, quality, safety and governance requirements.

2. Support SOP Standardisation and Document Control

Create, update, standardise and maintain SOPs, work instructions, training materials and document management systems. Ensure SOPs include clear safety, quality, compliance and operational requirements and are reviewed, audited and updated at the required frequency.

3. Deliver Learning and Capability Building Activities

Deliver or coordinate training sessions, on-the-job learning, refresher training, compliance training and capability-building activities for operators, frontline leaders and operational teams. Support leaders to become effective trainers, coaches and mentors in their areas.

4. Enable Manufacturing Excellence and System Adoption

Support the deployment of MMS / Manufacturing Excellence practices by ensuring teams are trained in standards, routines, problem-solving tools, Tier governance, asset care, performance management and continuous improvement ways of working. Support adoption of relevant systems, SharePoint, digital training tools and operational platforms.

5. Improve Training Effectiveness and Capability Outcomes

Track training effectiveness using KPIs such as completion rates, time to competency, assessment outcomes, training compliance, SOP adherence and feedback from operations. Use data and stakeholder input to improve training content, delivery methods, document usability and capability plans.

Experience / Skills Required: 

• Experience in training coordination, capability development, learning administration, document control or operational excellence within manufacturing, FMCG, food, beverage or a similar operational environment. 
• Experience maintaining SOPs, training records, compliance documentation and document management systems. 
• Strong understanding of manufacturing operations, safe work practices, quality standards and compliance requirements. 
• Ability to deliver training, facilitate learning or support structured on-the-job development for frontline teams. 
• Strong partner engagement skills, with the ability to work effectively across Operations, Quality, Safety, Engineering, HR and frontline leaders. 
• Confidence using Microsoft Office, SharePoint, learning management systems or other digital training/document platforms. 
• Strong attention to detail, a continuous improvement mindset and the ability to manage multiple priorities in a fast-paced environment. 

Flexible Working: 

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one. 

Rewards & Benefits: 

At Diageo, we offer more than just a role— we offer an environment where you can thrive, grow and be recognised for your impact. 

• Competitive reward – Market-leading salary, performance-driven bonus and industry perks 
• Flexible ways of working – Hybrid working with no set office days, empowering you to balance work and life in a way that works for you 
• Industry-leading family leave – Generous paid parental leave for all parents, along with support for life’s key moments 
• Health & wellbeing – Comprehensive support including mental health resources, wellbeing initiatives and employee assistance programmes 
• Career growth – Access to global opportunities, leading learning programmes and clear pathways for development 
• Inclusive culture – A values-led, inclusive environment where you can bring your whole self to work 
• Product perks – Employee discounts and experiences across our iconic portfolio 

Commitment to Inclusion & Diversity: 

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. 

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. 

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world. 

At Diageo, we pride ourselves on our fast paced, bold and agile culture. In order to ensure we’re supporting the performance ambitions of our team, applications for this role will close 21 days after posting.