Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Training & Event Coordination
• Manage end-to-end logistics for customer training programs and events (in-person and virtual)
• Manage event timelines, agendas, room setups, AV needs, materials, and on-site execution
• Serve as the primary point of contact for internal stakeholders, trainers, and external vendors
• Support multiple events simultaneously while maintaining accuracy and strong attention to detail
Customer Experience & Hospitality
Deliver high-touch customer experiences, including dinner reservations and hospitality arrangements for executive-level and
high-end customers
• Ensure a polished, professional, and welcoming experience before, during, and after training events
• Proactively anticipate customer needs and resolve issues to ensure a seamless experience
Registration & Event Administration
• Manage online registration platforms, attendee lists, confirmations, and communications
• Track attendance, special requests, dietary needs, and follow-up requirements
• Maintain accurate records, reports, and documentation related to events and training programs
Operational & Administrative Support
• Coordinate travel, lodging, and logistics as needed for trainers or special events
• Support budget tracking, purchase orders, invoices, and vendor coordination
• Assist with continuous improvement of event processes, tools, and customer touchpoints
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Skills Required
- Manage event logistics, timelines, room setups, and AV needs
- Serve as primary point of contact for internal stakeholders, trainers, and vendors
- Manage online registration platforms, attendee lists, confirmations, and communications
- Deliver high-touch customer experience and hospitality for executive-level customers
- Track attendance, dietary needs, special requests, and follow-up requirements
- Coordinate travel, lodging, and logistics for trainers or special events
- Support budget tracking, purchase orders, invoices, and vendor coordination
- Strong attention to detail and ability to support multiple events simultaneously
What We Do
Xylem |ˈzīləm| 1) The tissue in plants that brings water upward from the roots; 2) a leading global water technology company. Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas. If you are excited and passionate about helping us #letssolvewater, we want to hear from you!
