Training and Onboarding Specialist

Join our Toyota Material Handling Team as a Training and Onboarding Specialist

The Role:

At Toyota Material Handling North America, we believe developing people is one of our greatest responsibilities and one of our greatest competitive advantages. We're seeking a passionate and detail-oriented Training and Onboarding Specialist who thrives in a fast-paced environment and enjoys solving problems while supporting associates.

As Training and Onboarding Specialist, you are responsible for coordinating, executing, and continuously improving the Columbus onboarding and training operations experience. This role supports new hire Induction, onboarding logistics, training scheduling, facilitator coordination, learning materials, and assigned facilitation to ensure Associates have a consistent, welcoming, and engaging onboarding experience that promotes connection, belonging, and a high-quality start at TMHNA.  You’ll partner with Talent Acquisition, HR Business Partners, hiring managers, trainers, and operational leaders to support onboarding effectiveness, identify improvement opportunities, and contribute to a culture of learning and development throughout the organization.

What You’ll Be Doing:

• Coordinate all phases of the Associate onboarding journey, beginning with pre-arrival onboarding activities through Day 90, including communications, logistics, and milestone transitions
• Facilitate new hire Induction sessions, campus tours, onboarding activities, and assigned learning and development programs. Support co-facilitation and learner engagement as needed.
• Serve as a primary point of contact for new Associates throughout onboarding, providing guidance, answering questions, and fostering a welcoming and supportive transition into the organization
• Monitor onboarding progress and milestone tracking by partnering with hiring managers, trainers, and stakeholders to ensure successful transitions into role-specific training and development
• Manage day-to-day operational coordination for assigned onboarding and training programs, including scheduling, room setup, materials, participant communications, facilitator support, and issue resolution
• Partner with Talent Acquisition, HR Business Partners, hiring managers, trainers, operational leaders, and subject matter experts to support onboarding, training, and development objectives
• Support Organizational Development initiatives through coordination, facilitation, operational execution, and learner support as business needs evolve
• Maintain training records, reports, metrics, and documentation to ensure compliance, training effectiveness, and accurate reporting
• Collect, analyze, and interpret onboarding feedback and training data to identify trends, gaps, measure effectiveness, and recommend improvements
• Assist with the planning and support of learning events, training programs, and departmental initiatives while ensuring a positive Associate experience
• Drive continuous improvement of onboarding and training operations, learner experience, and administrative processes through continuous improvement and foundational problem-solving methodologies

What We’re Looking For: 

• Associate’s degree in Human Resources, Business Administration or experience in related field required
• 1 - 3 years of experience in onboarding, training coordination, human resources, facilitating training sessions or a related field required
• Foundational knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong interpersonal communication, facilitation, presentation, and public speaking skills
• Proven ability to partner and build relationships cross-functionally to achieve targets
• Ability to interpret training data and identify improvement opportunities
• Ability to apply foundational problem-solving skills
• Strong organizational and time management skills with the ability to manage multiple priorities

 Where and When You’ll Work:

• This position follows TMHNA's on-site work model and will be located in Columbus, IN.
• Travel to other TMHNA locations throughout North America will be required to support team members, learning initiatives, leadership development programs, and business partnerships.

What Your Total Compensation & Benefits Package will look like:

Salary - $60,000 - $80,000/year. Compensation depends on the selected candidate’s education and experience.

Relocation: This role is eligible for relocation assistance based on current location 

World Class Benefits:

• Competitive Salary
• Performance Bonus
• Generous Paid Time Off and 13 Paid Holidays
• Affordable Medical plans and no-cost Dental & Vision options
• 100% 401(k) match up to 6%
• Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Tuition Assistance Program
• Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
• Recognition and Kaizen (continuous improvement) Reward Programs
• Meaningful opportunities for personal and professional development
• Onsite Fitness Center & Occupational Health Clinic
• Best in class work culture!

Big Name | Big Opportunities | Life is Better at Toyota

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Learn more here: https://www.toyotaforklift.com/careers

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