Title: Training and Education Coordinator
Locations:
30 Jefferson Avenue, Saint James, NY 11780
35 West 35th Street, New York, NY 10001
148-08 94th Avenue, Jamaica, NY 11435
16-70 Weirfield St, Ridgewood, NY 11385
Pay Range: $30 - $40 per hour
Employment Type: Full-Time
Full-time Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, and 401K
About DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Responsibilities:
- Conduct orientation sessions for newly hired employees
- Plans and coordinates all training programs for all levels of care.
- Plans and delivers training on procedures for verbal and written reports and records on the observation and care of patients.
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Trains personnel in determining the differential diagnosis of injuries and illnesses, development of treatment plans, and documentation.
- Conducts research/development and training on the use of medical equipment that are currently in use or that will be placed in use.
- Ride alongside field personnel to evaluate crews on their medical skills and procedures on an as needed basis.
- Assists in developing the budget by recommending supplies, materials, and training opportunities, to include additional hours to add to payroll for purposes of personnel attending in service training while off duty.
- Attend meetings and prepare reports as requested.
- Ensures that clinicians maintain certifications, licenses, accreditations, and are performing required patient care benchmark skills.
- Establishes and maintains documents relative to training, information guides, and procedures affecting the division's activities in the program.
- Assists in development of CQI Indicators and conducting CQI inquiries on field incidents.
- Develops lesson plans using standardized software programs and conducts multiple repetitive courses during a training cycle.
- Provides shift coverage, vacation, and temporary relief as required.
- Provides other duties in support of the operation as required.
Qualifications:
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3+ years of experience working as a State Licensed Paramedic or State Licensed Emergency Medical Technician
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Unrestricted EMT or Paramedic license from state of residence and eligible for reciprocity to NY State.
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American Heart Association (AHA) Basic Life Support (BLS) Provider
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If Paramedic; AHA Advanced Cardiovascular Life Support (ACLS) Provider and AHA Pediatric Advanced Life Support (PALS) Provider
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Ability to establish and maintain effective working relationships as necessitated by work assignment
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Considerable knowledge of procedures and techniques for administering medical care.
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Knowledge of instructional strategies.
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Skilled in developing and implementing curriculum
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Excellent analytical and problem-solving abilities with a strong attention to detail
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Excellent oral and written communication capabilities
Preferred Qualifications:
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Associates Degree or higher (preferred)
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NREMT certification (EMT or Paramedic) or obtain within 12 months of hire
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AHA BLS Instructor, or obtain within 6 months of hire.
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If Paramedic, AHA ACLS Instructor and AHA PALS Instructor or obtain within 6 months of hire
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CEVO5 Instructor or obtain within 3 months of hire
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NAEMT Instructor: PHTLS (if EMT or Paramedic) and AMLS (if Paramedic) or obtain within 12 months of hire
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If Paramedic, NYC REMAC, or obtain within 6 months of hire.
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
What We Do
DocGo is transforming healthcare with peerless innovation and on-the-ground care. Our mobile workforce of thousands of full-time traveling clinicians and our proprietary, AI-powered software leverages robust medical record integrations to drastically improve patient outcomes. In our tireless pursuit of high-quality, highly affordable healthcare for all, DocGo makes the impossible possible.
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