Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Talent Development Specialist
Location: Miami
Role Overview
We are seeking a highly motivated Talent Development Specialist to design, deliver, and continuously improve learning, talent and engagement initiatives across our global workforce. This role plays a critical part in building skills, growing succession pipeline, strengthening culture, and enhancing the employee experience in a fast-paced, technology-driven environment. You will collaborate closely with HR, business leaders, and key stakeholders to ensure programs are scalable, and aligned with business objectives.
Key Responsibilities
Learning & Development
- Design, implement, and manage global learning programs, including New Employee Experience / onboarding, leadership development, technical upskilling, and professional skills training.
- Partner with subject matter experts and business leaders to identify capability gaps and translate them into effective learning solutions.
- Manage and optimize learning platforms, ensuring high adoption, quality content, and measurable outcomes.
- Evaluate program effectiveness using data, feedback, and performance metrics; continuously refine offerings based on insights.
- Support career development initiatives, including learning pathways, mentoring, and internal mobility.
Employee Engagement
- Develop and execute employee engagement strategies that support company culture, values, and business priorities.
- Lead global engagement initiatives such as surveys and action planning and culture-building campaigns.
- Analyze engagement data and trends across; partner with leaders and HR Business Partners to drive targeted, practical improvements.
- Support change management and communications related to learning, engagement, and organizational initiatives.
Collaboration & Global Enablement
- Work effectively across time zones and cultures, adapting programs to meet local needs while maintaining global consistency.
- Act as a trusted partner to HR Business Partners and leaders on learning, succession and engagement best practices.
Qualifications & Experience
- Bachelor’s degree in Human Resources, Organizational Development, Education, Psychology, or a related field.
- 4–7 years of experience in learning & development, employee engagement, or talent development, preferably in an IT or software environment.
- Experience supporting a global, distributed workforce.
- Strong instructional design and facilitation skills (virtual and in-person).
- Demonstrated ability to use data and insights to inform decisions and measure impact.
- Familiarity with learning technologies, digital learning tools, and engagement platforms, LMS administration (Absorb preferred).
Skills & Competencies
- Strong project management and stakeholder management skills.
- Excellent communication and presentation abilities.
- Culturally aware and adaptable.
- Self-starter with a continuous improvement mindset.
- Passion for learning, employee experience, and organizational culture.
Why Join Us
- Opportunity to make a measurable impact on employee growth and engagement at a global scale.
- Collaborative, innovative, and people-focused culture.
- Competitive compensation, benefits, and opportunities for professional development.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Top Skills
What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
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