Training Analyst – Consulting
Position Overview
The Training Analyst provides analytical, consulting, and operational support to the Consulting function in Training Support Services. This role serves as a key link between business needs, training strategy, and system execution. It does so by gathering and analyzing requirements, evaluating training data, improving processes, and supporting the design and implementation of effective training solutions.
The Training Analyst collaborates with consultants, subject matter resources, and stakeholders across departments to ensure training is aligned with business objectives and the system training model, while driving consistency, efficiency, and continuous improvement.
Key Responsibilities
Business & Training Analysis
- Elicit, document, and validate business and training requirements in partnership with consultants and stakeholders.
- Analyze training and operational data to identify trends, gaps, risks, and improvement opportunities.
- Use data-driven insights to support prioritization, planning, and decision-making.
- Provide ongoing project support to Training Consultants.
- Support planning and strategy sessions through data gathering, analysis, and recommendations.
- Identify opportunities for systemization, optimization, and ILT-to-eLearning conversions.
- Evaluate existing training and support processes to identify inefficiencies and duplication.
- Recommend and support process improvements aligned with governance standards.
- Identify duplicate or outdated courses and support streamlining efforts.
- Support LearningSOurce maintenance activities, including course reviews, recategorizations, and deactivations.
- Ensure alignment across LearningSOurce, SharePoint, and Monday.com.
Consulting & Program Support
- Provide ongoing project support to Training Consultants.
- Support planning and strategy sessions through data gathering, analysis, and recommendations.
- Identify opportunities for systemization, optimization, and ILT-to-eLearning conversions.
Process Improvement & Governance
- Evaluate existing training and support processes to identify inefficiencies and duplication.
- Recommend and support process improvements aligned with governance standards.
- Identify duplicate or outdated courses and support streamlining efforts.
Systems & Data Management
- Support LearningSOurce maintenance activities, including course reviews, recategorizations, and deactivations.
- Ensure alignment across LearningSOurce, SharePoint, and Monday.com.
- Collect, organize, and manage training data and materials for consultants and stakeholders.
Documentation & Communication
- Communicate findings, insights, and recommendations to technical and non-technical audiences.
- Support clear coordination between consultants, business partners, and leadership.
Preferred Skills & Qualifications
- Strong analytical and problem-solving skills with the ability to interpret complex data.
- Experience gathering and documenting business or training requirements.
- Proficiency with Excel and familiarity with Learning Management Systems (e.g., LearningSOurce).
- Experience with collaboration and tracking tools such as SharePoint and Monday.com.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and support projects with competing deadlines.
- Detail-oriented with strong organizational skills and a continuous improvement mindset.
Preferred Education & Experience
- Bachelor’s degree in education, business, organizational development, information systems, or a related field, or an equivalent combination of education and relevant experience.
- 2–5 years of relevant experience in a training, learning, business analysis, consulting, or operational support role, with demonstrated experience gathering, analyzing, and documenting business or training requirements.
About Southern Company
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Top Skills
What We Do
Southern Company Services, Inc., headquartered in Birmingham, Alabama, is the shared services division of Southern Company.
