We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
We’re looking for a Training Administrator who pays close attention to detail, can multitask, and works well under pressure. As a Training Administrator, your goal will be to ensure that most agents, distributors, and staff participate in our training sessions and that they run. You should be a reliable problem-solver with strong project management skills. You'll be responsible for communicating with agents and distributors, assisting trainers with the reservation of training rooms, dispatching training goodies, calling agents, organizing training agendas, and completing reports.
In this role, you'll;
- Call and invite participants to the in-region training organized by the trainers.
- Maintain training records (e.g., trainee lists, schedules, attendance sheets).
- Design a dashboard for key metrics, monitor data, and analyze.
- Book training rooms and ensure they’re properly set up.
- Prepare and disseminate material (e.g., instructional notes, feedback forms)
- Act as a point of contact for participants.
- Handle and respond to daily training requests.
- Develop creative and innovative approaches to present training programs.
- Handle accounts receivable and ensure invoices are paid.
- Submit reports on training activities and results on a daily and weekly basis.
- Write daily and weekly notes.
- Location: You'll work from our office in Ouagadougou, with frequent travels to the upcountry.
- Work authorization in Burkina is required.
- This is a 6-month fixed-term contract.
- We offer generous health insurance for yourself and your dependents.
- We support working parents - we offer (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.
- We help you live your fullest life now- we subsidize gym memberships and fitness classes.
- Airtime reimbursement.
- Free food and a beautiful office space.
- Bachelor’s degree in Statistics, Mathematics, IT, or a related field.
- Proven experience as a Training Administrator, Statistician, Data Analyst, or a similar role.
- Strong proficiency in Google Sheets and/or Excel.
- Excellent organizational and multitasking ability.
- Outstanding communication skills.
- Strong attention to detail.
- Are excessively detail-oriented and seek to achieve excellence in everything you do.
- Are patient and empathetic.
- Are a self-starter and proactive about achieving ambitious targets.
- Are excited to conduct online training and assessments.
- Enjoy organizing large events - you'll be the point of contact to both suppliers and the team.
- Are able to adapt quickly to different environments.
- Willing to go the distance to get something done.
- Are rigorous, autonomous, methodical, and with an eye for detail.
- Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.
- Are comfortable defaulting to over-communication and overreaching when it comes to coordination.
- Adjust quickly to changing priorities and conditions.
- Have experience in project management.
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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What We Do
We're making Africa the first cashless continent. In 2017, nearly 60% of adults in sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. In 2019, we expanded to Cote D'Ivoire. Now, we have millions of users and are growing fast. Our goal is to drive financial inclusion and make Africa the first cashless continent
