Main Responsibilities:
- Identify and analyze on a regular basis the training and information needs of main stakeholders and prepare appropriate training strategies, plans, manuals, and documentation.
- Design appropriate training courses and tools to meet stakeholders’ needs.
- Coordinate and deliver classroom and online training.
- Manage physical and virtual classrooms (including students, course work, course communications, grading, examinations, etc.)
- Develop all training related materials in electronic and printed formats, including e-learning modules.
- Coordinate with other trainers and developers to ensure standardization of all training content.
- Implement the programs and activities indicated in the Capacity Building and Training Plan.
- Prepare and submit on time all training documentation and/or reports (Training session attendance sheets, training reports, Training Certificates etc.).
- Establish and maintain effective working relations with government civil servants and partners.
- Utilize a team environment to enhance collaboration and streamline outputs of greater efficiency.
- Ability to work in a multi-cultural and linguistic environment with respect and sensitivity for diversity.
- Work with the Project Manager and team to achieve all milestones related to quality training and training materials in a timely manner and on budget
- Perform all other duties related to assigned responsibilities, projects, FreeBalance Objectives and Key Results (OKRs) and stated qualifications and competencies.
Qualifications:
- University (or equivalent) degree in Finance, Accounting, Business Administration, preferably Certified Public Accountant (CPA).
- Experience delivering training to end users on Software application.
- Good understanding of Financial Accounting Principles including GAAP/IPSAS.
- 10 years of Information Systems Experience.
- Innovative, Creative, Dynamic, and capacity to work at multiple levels within the government and within the company.
- Knowledge of training approaches and techniques, particularly in relation to enterprise resource planning and organizational change management.
- Knowledge of e-learning development and the management of online courses.
- Strong management and planning skills.
- Strong communication skills, documentation skills, and technical writing skills with proven ability to communicate ideas and technical concepts to general and specialized groups of audiences.
- Excellent interpersonal and communication (verbal and written) skills in English and Spanish, other languages are considered an asset.
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What We Do
FreeBalance is a purpose-led organisation dedicated to improving citizen wellbeing around the world.
Our Public Financial Management (PFM) and GovTech solutions, advisory services and training deliver realistic and impactful public sector reform that enhance transparency, improve effectiveness, restore trust and create innovation breakthrough opportunities. We believe strongly in fiscal transparency and accountability and our products help bring the power of open government to citizens and decision-makers around the world.
With a 35-year track record of success and operations in 27 countries, FreeBalance has unparalleled experience in public finance reform and is a specialized Business-to-Government (B2G) firm.
The FreeBalance team is composed of passionate and inspired people who build solutions that make a difference. With over 30 different nationalities in the team we pride ourselves on our diversity and are deeply committed to building local talent in the countries in which we operate. This diversity of thinking helps us to create solutions relevant to the country context.


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