Trainee

Why join us?

Founded in Copenhagen in 2002 with the ambition of creating contemporary furniture, lighting and accessories for modern living, HAY’s vision is to create high-quality and well-designed products in collaboration with some of the world’s most talented, curious, and courageous designers. Through the commitment to sophisticated industrial manufacturing processes, HAY strives to make good design accessible to the widest possible audience.

INTERNAL SALES TRAINEE
Based in Horsens
 

Do you have a flair for numbers and IT, and do you have or are you about to complete an EUX with a business focus, an HHX, STX or an HTX exam with a good result and English and preferably German at A level?  Do you want to work with sales from multiple angles in an informal environment and learn how to navigate a unique workplace with a passionate and personal company culture? You wish to become a part of an international design company?

If yes, please read on!

At our office facilities by the harbor edge in Horsens, you will become part of an energetic office community, consisting of approx. 100 colleagues looking forward to welcoming you to our team. The duration of the education lasts two years starting from 15 January 2025.

Being a Trainee at HAY

As a Trainee at HAY, you become part of a team, and you are given responsibility on an equal level to your colleagues. The education is a great mix of theory and practice, whereas the practical period takes place in your department with work assignments within sales. Depending on your area of ​​specialization, you will get your theoretical input via the school at either Aarhus Business College, Learnmark Horsens or Business College Syd in Sønderborg, where you will meet other students. You will receive salary throughout the entire apprenticeship.

After your graduation, you will have received great insight into our business. And if you have ambitions and the right attitude, there could be opportunities to continue your career at HAY.
 

About the Sales Trainee position

As a Trainee in our Internal Sales department, you will handle orders, quotes, and product and delivery inquiries. You will be in daily contact with our wholesale/retail customers and provide support to our external sales colleagues.

Your daily responsibilities will include:

• Provide day-to-day administrative assistance to the Retail Sales team
• Manage documentation, filing, and data entry tasks related to contract sales and order processing
• Process and monitor orders to ensure timely and accurate fulfillment
• Coordinate with internal departments to address order discrepancies and customer inquiries
• Support the sales team with customer communications and follow-ups
• Assist in preparing sales reports and maintaining up-to-date records for retail customers
• Serve as a point of contact for retail customers, providing prompt and professional support
• Handle routine customer issues, escalating complex matters to senior team members as needed
• Work closely with other teams such as Procurement, Logistics, Finance, and Customer Service to ensure seamless customer experience
• Participating in team meetings and contributing ideas to enhance team performance and collaboration with external sales

Are you the Internal Sales Trainee we are looking for?

What we expect

• As a person, you are responsible, independent and service-minded
• In addition, you are great at reading your surroundings and building relationships
• You put a virtue into completing the tasks that are given to you

Experience required

• You have completed your EUX education or an HHX, STX or HTX exam (with a 5–10-week basic course)
• Experienced with Microsoft Office 365 is a great advantage
• Possess good English and preferable German communication skills, both written and spoken

You want to be a part of HAY?

Then do not hesitate to send us your application and CV, preferably in English.

If you have any further questions regarding the position, please do not hesitate to contact John Cain at [email protected] or Trine Søbye at [email protected].

Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. HAY is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].