A role as a Trainee Technical Account Manager has become available at our Cross Hands site. This is an opportunity for a highly motivated, career minded individual to progress their career within the Food Safety & Quality department whilst liaising with key UK retailers.
ResponsibilitiesAs a key representative of the Food Safety & Quality division of the company, this role will provide opportunity for personal growth and development, this will be a dynamic role with scope to drive a wide range of customer relationship initiatives while collaborating with and supporting a high performing and effective Technical team.
- To work collaboratively between the customer and the company, ensuring that we cascade and deliver the Food Safety & Quality requirements of the customer to the Technical and wider functions within the site.
- Develop strong relationships with both the customers and the wider site teams and to help establish Dunbia as the supplier of choice with the customer.
- To be responsible for protecting at all times, the integrity of the company through positive and constructive actions and attitude.
- Represent the Food Safety & Quality department in a positive and pro-active manner at customer head office meeting, including development gate meetings, technical reviews, product reviews etc.
- To organise customer visits and audits to the factory, including the management of post-visit actions.
- Liaise with New Product Development department with respect to food safety aspects of launching new products
- Regularly review KPI’s and drive actions along with the site teams to continually improve KPI’s
- Review artwork of primary packaging; sleeves / labels to ensure legal and accurate
- Management of raw material & finished product specifications and factory quality attribute sheets
- Conduct product assessments to ensure production adherence to agreed standards
- 1 years + Food industry experience preferably
- Science/ Food Science/ other related discipline qualification at higher education level
- Exposure to the understanding of retailers
- Organisational skills to enable the management and development of multiple projects
- Understanding and working knowledge of food science, legal labelling, audit requirements and of customer technical requirements
- Confidence to manage customers and key stake holders in a fast paced environment
- Effective communication skills, both written and verbal at all levels
- Ability to work effectively within a team and on your own initiative
- Willing to build knowledge base above and beyond core experience
- Full UK Driving Licence
Skills Required
- At least 1 year of food industry experience
- Higher education qualification in Science, Food Science, or a related discipline
- Understanding of retailers
- Organizational skills to manage and develop multiple projects
- Working knowledge of food science, legal labeling, audit requirements, and customer technical requirements
- Confidence managing customers and key stakeholders in a fast-paced environment
- Effective written and verbal communication skills
- Ability to work effectively within a team and independently
- Willingness to build knowledge beyond core experience
- Full UK driving license
What We Do
Dunbia is a Northern Ireland–headquartered food company and division of Dawn Meats. Founded as a family business, it processes cattle and sheep into beef and lamb products for national and international markets. Operating 13 UK sites, Dunbia supplies supermarkets, foodservice and restaurant businesses, exports to more than 50 countries, and emphasizes sustainable sourcing, consistent quality and new product development across its operations.
