Key Responsibilities
Serve as an individual contributor, ensuring accountabilities for all assigned tasks.
Provide functional support for SAP HCM India Payroll across multiple clients.
Handle change requests and provide support for existing productive functionalities.
Collaborate with the functional team to gather requirements and convert functional specifications to technical documentation.
Execute unit testing and support integrated testing phases.
Participate in user acceptance testing (UAT) and resolve issues promptly.
Facilitate knowledge transfer through client training sessions for end-users and administrators.
Ensure timely delivery and resolution of support tickets as per SLA guidelines.
Prepare required documentation and status reports as needed.
Required Skills & Qualifications
Bachelor’s degree in information technology, Human Resources, or related field (preferred).
Minimum 0-2 years of hands-on experience in SAP HCM India Payroll.
Experience in at least one End-to-End Implementation / Support / Rollout project (E2E experience preferred).
Strong understanding of Personnel Administration, Time Management, and Payroll modules.
Good knowledge of ERP/SAP integration and business process alignment.
Excellent verbal and written communication skills.
Strong customer service orientation and client-facing abilities.
Behavioural Competencies
Accountability: Takes ownership of own work and meets deadlines consistently.
Agility: Adapts quickly to changing business needs and contributes innovative ideas.
Collaboration: Works effectively in a team-oriented environment.
Communication: Communicates clearly and confidently with internal teams and clients.
Customer Focus: Prioritizes client needs and delivers quality outcomes.
Results Driven: Sets ambitious goals and works diligently to exceed them.
Certifications (Preferred)
SAP Certification in any of the following modules:
SAP HCM
SAP SuccessFactors (e.g., Employee Central, Time Tracking, Time Off)
Skills Required
- Bachelor's degree in information technology, Human Resources, or a related field
- 0-2 years of hands-on experience in SAP HCM India Payroll
- Experience in at least one end-to-end implementation, support, or rollout project
- Strong understanding of Personnel Administration, Time Management, and Payroll modules
- Good knowledge of ERP/SAP integration and business process alignment
- Excellent verbal and written communication skills
- Strong customer service orientation and client-facing abilities
- SAP certification in SAP HCM or SAP SuccessFactors modules
The Hackett Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Hackett Group and has not been reviewed or approved by The Hackett Group.
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Flexible Benefits — Remote/hybrid flexibility is consistently highlighted, with support for home-office expenses in some cases. Feedback suggests location flexibility is a bright spot that improves day-to-day experience.
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Fair & Transparent Compensation — Publicly posted salary ranges and role-specific target bands offer clear expectations and help candidates assess fit. Feedback suggests compensation can be competitive for certain roles and markets.
The Hackett Group Insights
What We Do
The Hackett Group, Inc. (NASDAQ: HCKT) is a Gen AI strategic consulting and executive advisory firm that enables Digital World Class® performance. Using Hackett AI XPLR™ and ZBrain™ – our ideation through implementation platforms – our experienced professionals help organizations realize the power of Gen AI and achieve quantifiable, breakthrough results, allowing us to be key architects of their Gen AI journey. Our expertise is grounded in unparalleled best practices insights from benchmarking the world’s leading businesses – including 97% of the Dow Jones Industrials, 89% of the Fortune 100, 70% of the DAX 40 and 55% of the FTSE 100. Visit us at www.thehackettgroup.com.
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