The goal of a Sago Trainee is to serve as the bridge between internal team’s, partners & respondents to manage the operational execution of quantitative market research studies.
A Sago Trainee is motivated, curious, thoughtful, kind, tenacious and above all else, a team player. As a Trainee, you will contribute to a supportive environment, always focused on teamwork and partnership.
RequirementsKEY JOB RESPONSIBILITIES:
· Build relationships with internal clients and deliver excellent service while supporting quantitative market research projects through their life cycle.
· Consult Project Managers to understand their needs and offer creative solutions to complex challenges.
· Manage low to medium complex projects, and support Project Managers and Senior Project Managers on high complexity projects
· Continuously monitor project progress to spot potential problems, communicate progress and manage successful completion.
· Manage sample deployment, coordinate with sample vendors, respondents/panelist via email/call & monitor fieldwork
· Work with our project management team to understand each client’s unique needs and collaborate to help maintain exceptional client satisfaction scores.
· Join internal project kick off calls and be the champion of your project, ensuring all team members are fully up to speed on project specifications, client needs, timelines, and responsibilities.
· Engage with your leaders and your peers to address any challenges and facilitate teamwork to resolve any issues.
· Quality review of survey test links as well as data quality checks during field
· Consolidate financials at the end of the project and invoice in a timely manner
· Follow all Sago processes and best practices from beginning to end of project
· Bring a can-do attitude, a positive outlook and team spirit to work with you each day.
CORE COMPETENCIES:
· Technical orientation, logical thinking, analytical mind
· Customer service, multi-tasking, and time management skills
· Quickly adopts to changes and new processes
· Superior communication skills
· Focus on quality and attention to detail
· High work ethic and team player attitude
· Client Focus
· Strong communication skills – written and oral
· Collaboration and Teamwork
· Decision Making and Problem Solving
QUALIFICATIONS
Education:
· High School Diploma or equivalent
· Bachelors’ degree and/or equivalent experience preferred.
Experience:
· Entry level (0-1 Year)
· Experience with project management and/or Market Research is a plus
· Experience in research design, reporting, data analysis, international data collection, multi-mode methodology, is a plus.
Computer Skills:
· Experience in DIY survey tools and/or panel software usage is a plus
· Basic understanding of Microsoft Office, in particular Excel
Benefits
- Free Pick-up and drop cab availability for up to 50 Kms from Office location
- Extensive Mediclaim Benefit.
Skills Required
- High School Diploma or equivalent
- Bachelor's degree or equivalent experience
- Entry-level (0-1 year) experience
- Experience with project management and/or market research
- Experience in research design, reporting, data analysis, international data collection, or multi-mode methodology
- Experience with DIY survey tools and/or panel software
- Basic understanding of Microsoft Office, particularly Excel
- Strong written and oral communication skills
- Customer service, multitasking, time management skills
- Attention to detail and focus on quality
- Teamwork, collaboration, decision making and problem solving
What We Do
Today’s markets demand new research methods. Sago, formerly Schlesinger Group, is the global research and data partner that connects business questions to human answers. Backed by our history, global reach, and innovative spirit, our adaptive solutions enable organizations to move beyond buyer data spreadsheets and make confident decisions. When businesses have questions, we find answers. We help you understand your customers as people — their wants, needs and pain points. And we’re a committed partner that works with you to define your needs. Our comprehensive suite of qualitative and quantitative capabilities equips our team to create custom-made solutions that provide extensive audience access and deliver the data you need to better serve consumers. After 55+ years in market research, our experience and stability support reliable offerings that grow your customer knowledge base, and our commitment to continuous improvement drives us to pioneer new paths in a rapidly evolving industry. Our range of solutions and expertise is constantly expanding, but our focus remains the same: people. Ready for answers? Just say go. #Sago. [email protected] #mrx #restech #marketresearch
